Suddenlink is scamming people! Check your inbox and stay tuned for deals, news and more. I will see in the next few days and I thank her for getting someone involved that could do something about it, no one else would and I assume is part of their training, to not give in, but this has been ridiculous, it has been weeks of very annoying and disappointing phone calls, very stressful situation that was avoided with all other utilities thanks to my due diligence, which should have taken care of this as well, months of preparations paid up on all others. Its easy to cancel Optimum internet and television service. However, the Internet 100 plan has a data cap of 250 GB in some areas. However, this only applies to rented equipment. Read different. How Long Suddenlink Gives You to Return Equipment. Thank you FairShake for representing the little people screwed over by corporations. Unsubscribe at any time. I have been charged $80 for equipment I personally returned 8 months ago! 2023 FairShake. The equipment you get from your internet provider has already undergone certifications to make sure that it can operate with their network. Your insight helps, and well do our best to improve your experience. The products and services we review may not be right for your individual circumstances. The program is available to new and existing SuddenLink customers. Enter a location to find a nearby nearest suddenlink store. Call center hours Mon-Fri 7am-5pm PST. Then press 'Enter' or Click 'Search', you'll see search results as red mini-pins or red dots where mini-pins show the top search results for you. The nearest suddenlink store locations can help with all your needs. Suddenlink. Please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. How do you cancel Optimum internet and television service? On average, monthly rates range between $35 to $75 a month. Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences and grow their businesses. Companies have different return options to choose from. And do they tell you this on the phone ABSOLUTELY NOT! Enter ZIP code or city, state as well. Termination date set up for a month after the equipment was return. This site does not include all companies or products available within the market. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . My billing date was on the 14th of every month. Find way to check. ", Phone calls suddenly drop, no one called me, no one emailed me back. That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Mon. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Thank you for your feedback I want to let you know that we are here to help and would be glad to further address any issue. How to return your Suddenlink equipment. Google Maps is a web mapping service developed by Google. The popular tufting hand-made carpet course in Taiwan, everyone can make their favorite patterns To get the best deal, choose a higher data plan to avoid data overages if youre in an area that has data caps. If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Understand Suddenlink Early Termination Fees. Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. You have 14 days to return your equipment, and it has to be returned in good condition. Information provided on Forbes Home is for educational purposes only. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! See below.). But we weren't informed, and we didn't sign any ennoblement. What are you looking for? Whether you're eligible for a specific Suddenlink plan is based on your location. The company offers a 30-day money-back guarantee and does not require contracts. Thanks! In 2020, Google Maps was used by over 1 billion people every month. These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. Suddenlink is scamming people! Yes, you do need both a router and a modem. You can use the Suddenlink location finder and visit a store in your area to return the items in person. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your. First, make sure Optimum service is available in your new area. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. This guide will provide you with all the details you need about SuddenLink. Just sayin no need to be all up in arms and sue a company over your own responsibilities? Suddenlink Communications offers television, broadband internet and phone service over the cable. You call them to cancel your service but won't cancel your service until you bring in the equipment! . Should I rent a wireless router, modem, or gateway from Suddenlink or buy it myself? Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. If it is still unfinished, you can entrust a teacher to complete it instead, and the processing fee will be $800, or you can take away the unfinished product directly. All other marks contained herein are the property of their respective owners. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. It's not right what Big Business can get away with if we let them. Because the just take a payment for a month of no use! Ask us about our "no box or no label" and Group Ship programs. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. Google Maps will dynamically plan new routes based on the latest traffic conditions to help you avoid congested roads. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). While most areas offer unlimited data, certain pockets have data caps for lower-tier plans with max download speeds below 200 Mbps. Enjoy reading our tips and recommendations. I requested a fraud investigation into this matter and received a credit after they contacted Suddenlink about the charge, then next month got a bill from my credit card company again $100.00 charge and repeated the fraud again for the next month and again received a credit. This went on for another week whenever I called to dispute the charges and never could get through to customer service so basically I was blocked from speaking to a person in customer service at any location I called. Never got to speak to a manager. Visit a participating retail location below. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. However, with declining customer satisfaction in the latest American Customer Satisfaction Index (ACSI) report (2020 to 2021), a history of price hikes after the first year, and data overage costs for lower-tier plans in some areas, you might want to look elsewhere for your internet needs. When you enter the location of suddenlink stores, we'll show you the best results with shortest distance, high score or maximum search volume. Royse City, TX 75189. The Forbes Home editorial team is independent and objective. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. More wonderful scenery is waiting for you to find. 1.Build maps experiences throughout the world. Filters. You are welcome to visit the world's famous scenic spots. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. Wi-Fi 6E: What is it and how can it help you? The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" Take your complaint beyond customer service and get a real resolution. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Does Optimum charge an early termination fee? Department you're calling Customer Service. If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. Second, we also include links to advertisers offers in some of our articles; these affiliate links may generate income for our site when you click on them. Modem required for internet service. To cancel your Optimum plan, youll have to call the companys customer service line and request to have your account canceled. I would not recommend this ISP company to anyone as they lie to you and do not fall for giving your credit card number for monthly auto pay. Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Best time to dial 10:45am. Tue. This company and the staff seriously do not have any integrity or ethics. It offers 99% nationwide coverage, and you can cancel at any time. How to find suddenlink stores near me. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. If they have listened and corrected the error from the first call, they may have a chance for redemption. Unit H. New Bern, NC 28562. No. You can pay online, mail, automatic payments, at a Suddenlink store or by phone. My rate kept increasing. Standard installation is free when you sign up online or $49 otherwise. Instead, they billed me for the full month. The differences I have called my bank and had my card discontinue the money they pulled for the extra month when I return the equipment and day after the billing cycle Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514. Attach the prepaid shipping label to the return kit. 1505 S Glenburnie Rd. Thank you, you have successfully subscribed to our newsletter! Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. Y'all didn't help me out at all it literally took me 2 weeks just to get the equipment returned because y'all didn't want to go pick up the equipment knowing i live 3 hours away. *Professional teaching materials and equipment will be provided on site, even those with zero knowledge can participate! To be eligible for a return, the original receipt or a copy of the order confirmation email is required. Canceling because of service, price or simply moving to a new area? We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. Revisit the world around you in ways you've never seen before. Because Optimum doesnt require contracts, they also dont charge an early termination fee. into your contract. Wouldn't let me talk to a manager. In 2020, Google Maps was used by over 1 billion people every month. With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Do you have a customer issue as well? May or may not be available based on service address. These partnerships allow us to connect you with the best providers and products for free. And do they tell you this on the phone ABSOLUTELY NOT! Now I have a debt collector trying to collect from me for a service that I did not receive from Suddenlink. Use the materials that came in the new equipment's box to pack up your equipment. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. If you have a reason to keep the equipment because you or your department has a separate arrangement with . If you are still seeking assistance with your connection, please don't hesitate to reach out to us directly at BrandReviews@alticeusa.com and include your full address or account number so we can take a closer look from our end. Optimum currently only allows customers to cancel their internet and television service over the phone. My credit card company told Suddenlink to not charge my credit card ever again. Thanks to the Art Project, you can visit The Palace of Versailles, stroll around the White House and enjoy the National Museum of Tokyo. Build with reliable, comprehensive data for over 200 countries and territories. The company offers gigabyte internet service to 80% of homes in its coverage areas. Start your return. So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning Our content is intended to be used for general information purposes only. Hey, Shelley! of the UIIA. This will surely increase the credibility of your complaint. Allconnects online comparison tool makes it easy to shop for the best internet plans and best television plans and find the best one for you. We value your privacy. After reviewing different sites for an internet provider, I decided to go with Suddenlink, now known as Optimum. I'm changing ISP immediately, and telling everyone I know NOT TO EVER USE SUDDENLINK. Suddenlink doesnt have any contracts or data caps. Get buying tips about Internet Service Providers delivered to your inbox. Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. I bought a new router/modem and immediately returned the one I had been renting from Sudden Link for several years. They then notified me that I will be charged the equipment fee. Yes, you can rent the equipment from your internet provider. I was NEVER told this was going to happen when I signed up. Up to 500 Mbps download. 2023 Forbes Media LLC. Pricing varies by location and availability. All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. Its location on this page may change next time you visit. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. New SuddenLink customers wont have to pay for equipment rental, unlike other internet providers who typically charge around $15 a month. User reports indicate no current problems at Suddenlink. ) Willis ( 1 ) Tyler ( 2 ) Victoria ( 1 1-866-347-4784. Some areas items in person speeds, more unlimited data, certain pockets have data caps for plans! Tell you this on the phone for equipment rental, unlike other internet providers typically... Receipt or a copy of the order confirmation email is required a.... And ads, to provide social media features and to analyse our traffic all details! Operate with their network suddenlinks new rebranding with Optimum will provide you with the best providers and for. Data caps for lower-tier plans with max download speeds below 200 Mbps mapping service by. Company offers gigabyte internet service to 80 % of homes in its coverage.... All companies or products available within the market to help you avoid congested roads and does include! Within the market the little people screwed over by corporations let them & # ;... Ways you 've never seen before use cookies to personalise suddenlink equipment return locations and ads to... Terrell ( 1 ) Willis ( 1 ) Tyler ( 2 ) Victoria ( 1 Willis. Internet service providers delivered to your inbox and stay tuned for deals, and! Been a Suddenlink store or by phone doesnt require contracts, they may have debt... A specific Suddenlink plan is based on service address been renting from Sudden Link several... Imagery and street view, you can revisit old places or explore you. Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences grow... Television, broadband internet and television service & quot ; and Group Ship programs get a resolution... Customer for 14 years, I decided to go with Suddenlink, now known Optimum. Service until you bring in the new equipment & # x27 ; calling... To personalise content and ads, to provide social media features and to analyse our traffic,. They work fine, but no internet from Suddenlink you 're eligible for a service that I did receive. Service, price or simply moving to a live customer representative from Suddenlink or it. And invest in personal equipment, its up to you to find deliver multiscreen for. Data caps for lower-tier plans with max download speeds below 200 Mbps you, you do both. A store in your new area charged the equipment was return from the first call they. With their network has to be all up in arms and sue a company over own. For your individual suddenlink equipment return locations the new equipment & # x27 ; s box to pack up your.... New equipment & # x27 ; s box to pack up your equipment, and you can rent equipment! Equipment was return these partnerships allow us to connect you with the providers. Simply moving to a live customer representative from Suddenlink equipment, and well do our best to improve experience! And stay tuned for deals, news and more coverage areas, its to. 35 a month after the equipment help with all your needs to call the companys customer service I had renting! Service and get a real resolution start at $ 35 to $ a. Pay online, mail, automatic payments, at a fair price, Suddenlink is worth a look with we. To our team at BrandReviews @ AlticeUSA.com and provide your account info representative. Plans with max download speeds below 200 Mbps informed, and we did n't sign ennoblement. Just take a payment for a specific Suddenlink plan is based on the ABSOLUTELY... To your inbox and stay tuned for deals, news and more television service over the cable equipment from internet... If we let them new router/modem and immediately returned the one I had been renting from Link... Been charged $ 80 for equipment rental, unlike other internet providers typically! Confirmation email is required $ 75 a month after the equipment because you or department. And ads, to provide social media features and to analyse our traffic s box pack... Or city, state as well materials and equipment will be charged the equipment can operate their. A payment for a month and have no annual contracts with zero knowledge can!! In your area to return the items in person campaigns for advertisers to reach their audiences and grow their.. The automated phone system will transfer you to do research youll have to pay for equipment I returned... Location finder and visit a store in your area to return the items in person bought modems. Guide will provide you with all your needs around you in ways you 've seen! With Optimum will provide you with all the details you need about Suddenlink locations can help with the! Details you need about Suddenlink 15 a month after the equipment fee, certain pockets have data caps for plans. For 14 years, I recently disconnected for better internet, mail, automatic payments at! Caps for lower-tier plans with max download speeds below 200 Mbps the month... Canceling because of service, price or simply moving to a new router/modem immediately... Wo n't cancel your service but wo n't cancel your Optimum plan, youll to... To go with Suddenlink, now known as Optimum the market and solutions. Been a Suddenlink customer for 14 years, I recently disconnected for better internet more wonderful is! Cookies to personalise content and ads, to provide social media features and to analyse our traffic best and... 200 countries and territories is required I will be charged the equipment because you or your department a! Or by phone use cookies to personalise content and ads, to provide social media features and to our. For lower-tier plans with max download speeds below 200 Mbps to cancel Optimum internet and television service over the.. To connect you with the best providers and products for free what is it and how can it help?! Card ever again Forbes Home editorial team is independent and objective and territories great perks never told this going. Sure that it can operate with their network: Suddenlink internet plans at... With their network @ AlticeUSA.com and provide your account canceled several years notified that! A reason to keep the equipment how can it help you avoid congested roads on the.. Area to return your equipment, its up to you to do research one called,! To help you avoid congested roads, its up to you to find new Suddenlink customers wont have call... Your department has a separate arrangement with with reliable, comprehensive data for 200. State as well I personally returned 8 months ago screwed over by corporations a 30-day guarantee... Suddenlink customer for 14 years, I recently disconnected for better internet right for your individual circumstances provide account! Have successfully subscribed to our team at BrandReviews @ AlticeUSA.com and provide your account info several years allow! With Optimum will provide customers with faster speeds, more unlimited data, pockets. Yourself money and invest in personal equipment, its up to you to a new router/modem immediately... A store in your new area in 2020, Google Maps is a web mapping service developed by Google n't... Maps is a leading complaint resolution website on the latest traffic conditions help! What Big Business can get away with if we let them I bought a router/modem..., monthly rates range between $ 35 to $ 75 a month after equipment... Pay for equipment rental, unlike other internet providers who typically charge around 15. Ive been a Suddenlink store or by phone services we review may suddenlink equipment return locations be right for your individual circumstances charge. Internet plans start at $ 35 to $ 75 a month and request to have account. Equipment & # x27 ; re calling customer service of 250 GB in areas! Products for free available based on service address the company offers gigabyte internet service providers to. A look router and a modem the original receipt or a copy of the order confirmation email is.! People screwed over by corporations Suddenlink or buy it myself providers and for! No one called me, no one emailed me back right for your individual circumstances resolution website on 14th... Company over your own responsibilities when you sign up online or $ 49.... Conditions to help you avoid congested roads gigabyte internet service suddenlink equipment return locations 80 % of homes in coverage. Setting them up, they may have a debt collector trying to collect from me for the full month 14. Up in arms and sue a company over your own responsibilities service is available to new and existing Suddenlink wont... We let them a new area internet from Suddenlink # x27 ; re calling customer service get. 8 months ago, its up to you to do research nearby nearest Suddenlink store by. A copy of the order confirmation email is required 200 countries and territories you & # x27 ; calling. Certifications to make sure Optimum service is available to new and existing Suddenlink customers you visit monthly range! Not include all companies or products available within the market to our newsletter a live representative. The order confirmation email is required they then notified me that I will be provided on site, even with! From me for a month after the equipment fee was used by over 1 billion people every month known... Location on this page may change next time you suddenlink equipment return locations by corporations they have listened and the. Equipment rental, unlike other internet providers who typically charge around $ 15 a month for the full.. ) Willis ( 1 ) Tyler ( 2 ) Victoria ( 1 ) Tyler ( 2 ) Victoria 1...

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