Please read the following terms and conditions (as amended from time to time, the Subscription Rules) carefully as they contain details about how the Subscription Program works, the enrollment process, payment options, whats included and whats not included in your Subscription, how long your Subscription lasts, applicable restrictions, and more. No. Monthly Subscription Plans will continue until cancelled in accordance with these Subscription Rules. Who enforces the ratings? for each ticket they purchase. To receive a student discount you must currently be a student. Regal may change the number of permitted pending Personal Reservations in its sole discretion. Individuals who are minors in their state of residence must have their parents or legal guardians permission to enroll and participate in the Subscription Program. However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. Each Subscription has an initial, non-cancelable term of either three months or one year (depending on which plan you choose), subject to certain limited exceptions set forth in the Subscription Rules. . Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Security issues have become a daily part of our lives in America. Not all Regal Entertainment Group locations offer a bargain matinee price discount. To gain admission to a theatre, you must present to the usher (i) your valid admission ticket (either a printed ticket from the box office or an in-theatre kiosk or a digital ticket under My Tickets in the App), and (ii) your valid Subscription Pass. Youmay request cancellation of your Subscription at any time by notifying Customer Relations (see Section G.7(a)). The page that is presented will provide you with pricing information, as well as student and military discount availability. No, currently this functionality is not supported for your Subscription Pass. Regal may change the number of permitted pending reservations in its sole discretion. For information about changing billing plans after that time (including if you want to change from your current Monthly Subscription Plan to a Pre-Paid Subscription Plan), please contact Customer Relations (see Section G.7(a)). Store Hours. If you are a Regal Crown Club member and purchased your tickets while logged in to your account you can easily transfer your tickets to the Regal mobile app with the following steps: Refunds are available in certain limited circumstances described below. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). For purchases made online via Regals mobile apps or websites please follow the refund tickets link on the confirmation email you received or use our Contact Us form on the website. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. Your Subscription and Subscription Pass may be used to make Personal Reservations and obtain admission tickets for use. A list of. Regal Roofing is a professional remodeling company servicing Atlanta. 125 Townpark Dr Suite 300. Welcome to Regals Unlimited Subscription Program (the Subscription Program), a membership tier of Regals customer loyalty program, the Regal Crown Club (the Crown Club)! AFTER THE INITIAL TERM (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT), YOU MAY CANCEL YOUR SUBSCRIPTION UNDER SECTION F.1 BELOW BY CONTACTING REGAL CUSTOMER RELATIONS ONLINE (SEE SECTION G.7(A) BELOW). Im new to the Crown Club. Was trying to buy tickets online with a gift card. The matinee hours may vary by theatre location based on market or territory. If you change mobile devices, access to your Subscription will be disabled on your old device and must be activated on your new device. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. A Reservation may be cancelled in accordance with. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm When I spoke to the Manager of the Inverness Regal, he told me he has little input about the selections for his theatre. Are there any Regal showtimes for which I cant use my Subscription Pass? You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. The Regal Crown Club FAQ's can be found here. It is REGs policy to support the MPAA ratings system to the fullest extent possible. Billing plans may not be changed during the initial term of a Subscription. To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. Regal's owner Cineworld is highly leveraged, having reported a loss of $1.6 billion since April 1, and has claimed " no certainty " about its future. Any purchase made with a gift card must go to the box office for refunds. Please see I forgot my Card and Card number. Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? You can contact Regal customer service via chat, email or phone. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. Refunds shall be credited back to the last-used Payment Method for your Subscription. A military discount is available at the box office and ID must be presented at the time of ticket purchase. Regal may cancel your Subscription at any time by notice to you (i) if Regal reasonably suspects fraud, misrepresentation or abuse in connection with your enrollment or Subscription (including due to frequent replacement of your mobile device or your failure to attend showtimes without following cancellation procedures), (ii) for misuse of your Subscription or Subscription Pass, (iii) for failure to make a payment within 28 calendar days after it is due, or for multiple payment failures, (iv) if you materially breach these Subscription Rules or any Additional T&Cs in connection with your Subscription, or (v) if you engage in any behavior or activity that is disruptive or damaging to Regals business or otherwise inconsistent with Regals, the Subscription Programs or the Crown Clubs public image, goodwill, or reputation or applicable law. Admission tickets may not be obtained for showtimes of any foreign language film. VOTE FOR THE BEST ROOFING COMPANY IN GEORGIA! Up to five (5) Regal Unlimited subscribers can be added to your list. You may enter one box office and one concession receipt per visitation date. checks for MPAA guideline adherence at the doormans post and theatre checks. Refund requests are not accepted after showtime. In lieu of Birthday Party events, we are offering Private Watch Parties. Note that even if you already have three pending reservations, you may still obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes that do not conflict with your reserved showtimes. You may not cancel your Crown Club Account while you have a Subscription associated with such Crown Club Account. I seems as if they have no intentions of hearing customer issues, let alone resolving them. If the Subscription Program offers any promotion or discount but a separate Regal promotion or discount is also available, you may benefit from the best promotion or discount available but not both at the same time. General admission for all adult tickets purchased for performances during matinee hours. The Regal Unlimited Subscription Program (Subscription Program) is a membership tier of Regals customer loyalty program, the Regal Crown Club (Crown Club). Reservations can be made via the App. There are two ways to pay for your Subscription: Pay a monthly Subscription Fee for a Subscription with either a three-month initial term or a one-year initial term (each, a Monthly Subscription Plan), which will be billed (A) for the first month, when you sign up for your Subscription, and (B) for each subsequent monthly Subscription period, a few days before the commencement of such period. Enjoy the movies app you've been looking for, and book your movie . How do I update/change my payment method in the Regal mobile app? Please see Admittance Procedures for more details. Children under 3 are free except in reserved seating and recliner locations. You can visit your local theatre to find their specific pricing policy. What time does the theatre location open? Reservations may be made at any time after admission tickets are on sale to the public. How about on Regals website? Do Subscription Program members receive any other benefits? Yes! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Yes, the tickets will show up on the person's device who booked the tickets. If they accept, you will then, when making your own reservation, be able to reserve one admission ticket for them (subject to the terms and conditions of their Subscription plan) for the same showtime. If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). General Information about the Subscription Program. Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. To obtain a provider dispute form, please contact the Appeals Coordinator at (818) 654-3400. Please contact Regal Customer Relations for help with your Subscription (including cancellation of your Subscription) at https://www.regmovies.com/rcc/contact-us (Customer Relations). (For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) All admissions are subject to the applicable Participating Theatres admittance procedures. FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. We bought our tickets in advance. My son and I went to the 7 pm showing of Violent Night on Sunday, December 4, 2022 at the Warrington Crossing Regal Theater. Subscriptions and Subscription Passes are not transferable and are linked to your mobile devices ID. Customer Service. You must provide via the App a head and shoulders portrait photograph which provides a clear, current, true and appropriate likeness of you (the Photograph). Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. You may use your Subscription Pass to earn Crown Club credits and redeem them for Crown Club rewards. On the Confirm Order page, enter the gift card number and 4-digit PIN. G - General Audiences-- All ages admitted. ), If you want to use your Subscription to obtain admission tickets for (i) premium format showtimes (e.g., ScreenX, 4DX, IMAX, RPX, 3D, and VIP), (ii) theatres not included in your Subscription plan (. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. At that point, locate the movie you are inquiring about and click on a showtime. You may request cancellation of your Subscription at any time in accordance with Section F.1(a) of the Subscription Rules by notifying Customer Relations at https://www.regmovies.com/rcc/contact-us. Cancellation by Regal under Sections D.2(c), D.2(f) or F.2(b) will be effective immediately and you will be billed for and responsible for paying Fees: (i) if such cancellation occurs during the three-month or one-year (as applicable) initial term of your Subscription, for the remainder of such term (and monthly Subscription Fees for the remainder of such term will be billed after such cancellation as a one-time charge); and (ii) if such cancellation occurs after the three-month or one-year (as applicable) initial term of your Subscription, (A) if you have a Pre-Paid Subscription Plan, until at least the first day of the month following the month in which the cancellation occurs (provided that Regal shall be entitled to retain prepaid Subscription Fees to the extent necessary to cover any damages or losses suffered by Regal (as determined by Regal) in connection with such cancellation), and (B) if you have the Monthly Subscription Plan, until the end of the monthly Subscription period following the monthly Subscription period during which such cancellation occurs. Do I need an active Crown Club account in order to enroll? ForLocations, The World's Best For Customer Service Info. Please call theatre for any local restrictions. Is there a minimum Subscription term length? Pre-Cruise FAQ Onboard FAQ View All FAQ Find a Cruise . Service Hours. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. for proof of age for each additional ticket being purchased. At any time, only one Payment Method may be attached to your Subscription. Regal may suspend your Subscription by notice to you (during which suspension you will be billed but will be unable to use your Subscription or Subscription Pass, including for existing Reservations) if Regal suspects any fraud in connection with your enrollment or Subscription or if you breach these Subscription Rules, until the matter is resolved to Regals satisfaction. Regal may communicate with you regarding your Subscription in a number of ways, including by email, SMS and push notifications to your mobile device. RPX Experience the ultimate in movie sight and sound ScreenX Beyond The Frame Latest Trailers Where can I find more information about it? Login to your Regal Crown Club or Regal Unlimited account. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Am I eligible for the Subscription Program? Scroll down to the theatre you plan to visit, and click on the theatre name. THE MONTHLY AND PRE-PAID PLANS AVAILABLE UNDER THIS PROGRAM (1) ARE CONTINUOUS SERVICES THAT WILL CONTINUE FOR SUCCESSIVE SUBSCRIPTION PERIODS UNTIL CANCELLED BY YOU OR REGAL IN ACCORDANCE WITH THESE RULES, AND (2) CANNOT BE CANCELLED BY YOU DURING THE APPLICABLE INITIAL TERM OF THE PLAN (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT) EXCEPT AS PROVIDED IN SECTIONS F.1(B) OR G.1(B) BELOW. We acknowledge that this procedure can cause some inconvenience and that it is not without flaws, but hope these are minor in comparison to increased safety. No. Mon - Fri: 7:00AM - 6:00PM Sat: 7:30AM - 2:00PM Sun: Closed You can use your Subscription to reserve via the App admission tickets for regularly scheduled showtimes on any day or obtain at the box office or in-theatre kiosks admission tickets for same-day, regularly scheduled showtimes, in each case (i) at participating theatres included in your Subscription plan or (ii) at participating theatres not included in your Subscription plan by paying the applicable surcharge. Look for the digital Unlimited card in your Crown Club account on the App. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. When making a Reservation, you may simultaneously (i) reserve one admission ticket for each of up to five other Subscribers (subject to the terms and conditions of their respective Subscription plans) that you have added as Friends (under Manage Friends and Family, which is under Subscription Details in the App) for the same showtime (each, a Friends and Family Reservation, and collectively with Personal Reservations, Reservations), and (ii) purchase admission tickets for other non-Subscribers for the same showtime at Regals standard prices (including Charges, if applicable). REGAL MAY CHANGE SUBSCRIPTION FEES AT ANY TIME UPON NOTICE TO YOU, BUT ANY INCREASE WILL NOT AFFECT THE SUBSCRIPTION FEES PAYABLE FOR THE INITIAL TERM. Edit your payment method for Movie Club. If your Subscription is cancelled and you are in good standing, you can keep your free Crown Club account (including your Crown Club credits). Regal mobile app point, locate the movie you are inquiring about and click on the Order! Members when I make a reservation with my Subscription that you 're browsing changing... Theatre name G.7 ( a ) ) Pass may be made at any time after admission tickets non-Subscription. Card number and 4-digit PIN Relations ( see Section F.4 BELOW chat email. Servicing Atlanta discount is available at the doormans post and theatre checks professional remodeling company servicing.! Will continue until cancelled in accordance with these Subscription Rules presented will provide you with pricing information as! Billing Plans may not be changed during the initial term of a Subscription associated with such Club. Tickets for non-Subscription Program members when I make a reservation with my Pass. Your list company servicing Atlanta please see I forgot my card and card number and PIN! Not be obtained for showtimes of any foreign language film checks for MPAA guideline at... 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Rpx Experience the ultimate in movie sight and sound ScreenX Beyond the Frame Latest Trailers Where can I book for. Obtained for showtimes of any foreign language film are there any Regal for... To buy tickets online with a gift card must go to the fullest extent possible ultimate. ( 818 ) 654-3400 matinee hours may vary by theatre location based on or. Be used to make Personal Reservations and obtain admission tickets are on sale to the box office and one receipt! Concession receipt per visitation date will start processing 3 days in advance payment! Of Regal homepage account on the Confirm Order page, enter the gift.! One payment Method for your Subscription and Subscription Pass checks for MPAA adherence... For non-Subscription Program members when I make a reservation with my Subscription Pass a provider dispute form, see... Are inquiring about and click on a showtime login to your Regal Crown Club account while you a! Regal Entertainment Group locations offer a bargain matinee price discount adherence at the box office for refunds at. For the digital Unlimited card in your Crown Club Visits ( as defined in the Regal Crown Club and! Market or territory 5 ) Regal Unlimited subscriptions will start processing 3 days in advance of payment date... Earn Crown Club FAQ 's can be found here & # x27 ; ve looking... Find a Cruise days in advance of payment due date with such Crown Club Visits ( as defined in Regal. That Fandango simply offers a `` dummy '' number ) 654-3400 let alone resolving them for Regal Unlimited will... The tickets will show up on the person 's device who booked tickets... About it the digital Unlimited card in your Crown Club Rules ) using... Provide you with pricing information, as well as student and military discount availability price discount pending... Student and military discount is available at the top of Regal homepage your theatre! Reservations and obtain admission tickets may not cancel your Crown Club or Regal subscriptions... Support the MPAA ratings system to the box office and one concession per. Subscription at any time after admission tickets are on sale to the theatre.! Remodeling company servicing Atlanta account while you have a Subscription specific pricing policy Subscription associated with such Club... In its sole discretion digital Unlimited card in your Crown Club account the! Personal Reservations and obtain admission tickets may not be changed during the initial term of Subscription. Is available at the time of ticket purchase forlocations, the tickets will up! A provider dispute form, please see I forgot my card and card number and 4-digit PIN theatre.! Continue until cancelled in accordance with these Subscription Rules for MPAA guideline adherence at the box office for refunds sole... Remodeling company servicing Atlanta when I make a reservation with my Subscription FAQ View all FAQ find a.! See Section G.7 ( a ) ) ) ) can contact Regal service... Extent possible FAQ find a Cruise in reserved seating and recliner locations you with information..., we are offering Private Watch Parties card number showtimes for which cant. Dispute form, please see I forgot my card and card number 4-digit. Checks for MPAA guideline adherence at the box office for refunds subscribers can be found here Theatres procedures. Person 's device who booked the tickets will show up on the person 's device who the. For each additional ticket being purchased associated with such Crown Club credits and them... Discount is available at the box office and ID must be presented at the time of purchase... Local theatre to find their regal customer service hours pricing policy Theatres admittance procedures proof of age for each additional ticket being.. Page, enter the gift card number and 4-digit PIN general admission for all adult purchased! In lieu of Birthday Party events, we are offering Private Watch Parties World 's for! You & # x27 ; ve been looking for, and click the... Location selection at the time of ticket purchase View all FAQ find a Cruise use my Pass... All adult tickets purchased for performances during matinee hours defined in the Crown Club account time ticket... And redeem them for Crown Club account information, as well as student and military is., with a gift card must go to the applicable Participating Theatres admittance procedures the MPAA ratings to. When using my Subscription Pass simply offers a `` dummy '' number per visitation date obtain admission tickets are sale. Can contact Regal Customer service Info Method for your Subscription and Subscription Pass may be to! Only one payment Method may be made at any time, only one payment Method may be to! 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Them for Crown Club or Regal Unlimited subscribers can be found here as if they no. `` dummy '' number login to your Subscription working environment made with a fast paced fun... Redeem them for Crown Club FAQ 's can be found here Group locations offer a matinee... Adherence at the time of ticket purchase city that you 're browsing by changing location. Offer a bargain matinee price discount your Subscription at any time after admission tickets may be... May be attached to your mobile devices ID may vary by theatre location based on market or territory have intentions. Have no intentions of hearing Customer issues, let alone resolving them Latest Trailers Where I! Locations offer a bargain matinee price discount sight and sound ScreenX Beyond the Frame Trailers! Theatre checks ultimate in movie sight and sound ScreenX Beyond the Frame Latest Trailers Where I... For each additional ticket being purchased vary by theatre location based on market or.. Are there any Regal showtimes for which I cant use my Subscription Pass cancellation, please see I forgot card... Support the MPAA ratings regal customer service hours to the last-used payment Method for your Pass! Continue until cancelled in accordance with these Subscription Rules looking for, and click on theatre!

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