Their communication over the last 2 years has been amazingly reassuring and safety is paramount. If you cant find what youre looking for inFrequently Asked Questions, you can contact us for assistance and information relating to your application or the recruitment process. I applied online. Listening To Your Concerns: Our Complaints Handling Procedure Versi on number: 1. Shell RechargePlus, View Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Anonymous Interview Candidate in Coventry, England, I applied online. Ability to overcome difficult customer objections using excellent persuading and negotiating skills, whilst maintaining a positive outlook. Our customer-service team is happy to answer your questions via our chat service. Thank you for taking the time to share them here. Previous experience in an outbound/Inbound call centre role. show how you put the customer first but also look after the business . Shells presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. The Future of Energy Challenge, View Average salary for Shell Energy Retail Customer Service Advisor in Crawley: 21,600. In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and we'll be there to help you settle into the role and grow within Shell Energy. Customer Service Advisor salaries at Shell Energy Retail can range from 20,000 - 266,062 per year. Santa Clara Energy Audit | Milpitas Energy Audit | Cupertino Energy Audit | Sunnyvale Energy Audit | Mountain View Energy Audit | Fremont Energy Audit | Palo Alto Energy Audit. Shell Energy. Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View You get an email with attachments to help you in the role play so definitely read through it before your assessment. Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View UK Registered in England & Wales No. Business Customers, View It's disappointing to read about occasions that don't meet the experience we strive to foster, but it's good to see your positive feedback too. I was booked into the assessment centre 2 days later but this was cancelled because the role had already been filled, I applied online. You have to have a pretend phone call (they give you the option to turn the camera off during this and the assessor will do the same too) and you have to help the customer with their query. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. These essential cookies may also be used for improvements, site monitoring and security. Our values are a single,.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Started with an email inviting me to a telephone interview. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. When factoring in bonuses and additional compensation, a Customer Service Advisor at Shell Energy Retail can expect to make an average total pay of 21,600 per year. We wish all our colleagues and customers a happy Pride. and much more by completing the form below. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. Finally, click Add to create your job alert. Shell Fuels, View StateEscape, View There are lots of one to ones and coaching designed to bring out the best in you. Together we are a force for good, View Whilst the benefits are improving, I think there is still some way to go to properly reward its teams and staff. Energy and Innovation, View Shell Fleet Solutions, View I interviewed at Shell Energy Retail (Coventry, England) in Apr 2018. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. #Pridemonth #Acceptancewithoutexception. Working in our vibrant Coventry office with some home working. Supporting Education, Louisiana students learn about science and careers in energy, Super Bowl-themed STEM events for students and teachers, Shell Promotes Youth Leadership in Louisiana, Tree Planting to Protect and Preserve the Natural Environment in our Community, View The Shell App, View Were striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity. Explore our Frequently Asked Questions and find the answers you're looking for. Shell Motorsport, View It empowers us to make better decisions now about our world tomorrow. Contact Us Info Specific inquiries related to customer invoices and account balances: United States: SENA.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) Canada: SENAC.CustomerSupport@shell.com 1-866-818.5501 (Toll Free) United Kingdom: Shell Energy UK Contact-Us 0330 094 5800 There is none however there are bike spots offered by facilities , Our Shell Energy Retail values were developed in close collaboration with colleagues from across the business. I applied online. Be resilient, tenacious and able to keep yourself motivated to achieve results. After this, we had a group 'survival' activity, and were then each taken away in turn to answer 1:1 competency questions and to partake in a roleplay activity, where we had to negotiate a new energy plan for a customer. Business Customers, View Get a free, personalized salary estimate based on today's job market. Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View We wish all our colleagues and customers a happy Pride. Thanks again. The process took 5 days. Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View Supplier Diversity, View Salary: 21,850 per annum Start Date: 13th March 2023 Our Journey: By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible. As Lubricants Technical Advisor, you are going to deliver business outcome with more specific accountabilities as following: Focus on key accounts with Technology collaboration aligned. Diversity Advocacy, View If you'd like to have a conversation in confidence about your experience, please do reach out to me, or a member of the People Team. We Care is one of our core values underpinning our wellbeing focus. Claimed Profile. An essential building block for workplace mental health is the ability to have open, honest conversations about mental health in the workplace. Its no wonder Shell energy have made 32.2 billion profit as there pricing structure and policies are outrageous. You may choose to opt-out of ad cookies. StateEscape, View Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Interview questions at Shell Energy Retail Limited. DM 19-072 / NJ BPU No. Discover the impact you can make at Shell. Read employee reviews and ratings on Glassdoor to decide if Shell Energy Retail is right for you. Sustainability News, A Journey of One Million Acres Begins with One Tree, Shell partners with REF to restore North Americas Amazon, Shell returns as lead sponsor for Houstons Green Office Challenge, Shells Lake Charles LNG team gets feet wet in Louisiana marshes, Partnering in Conservation for a Better Future, New Artificial Reefs to Attract Fish, Anglers and Divers, Shell volunteers and BTNEP work together on saving Marshes and Ridges, Helping Brook Trout get moving on upstream, Super Tree Planning and Planting for the next 100 years, NOAA, NFWF Announce Record $136 Million for Coastal Resilience, View Ensure customers are engaged and comfortable by giving them straightforward and reliable service. Show my commute time. Get a quote for Energy Audit, Home Energy Audits, Energy Experts, Domestic Energy Assessor, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation Job Title: Customer Service Advisor - Prepayment (14 vacancies) Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Location: Working in our vibrant Coventry office with some home working. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. Management Contact Shell in the U.S. Service Station Feedback. Advisor jobs Customer Service . Ways to Pay, Shell | Fuel Rewards Credit Card Navigation, View 18853 / DE PSC No. The time flew by. . 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Calls are free and advice is available 24/7. #Pridemonth #Acceptancewithoutexception, Get started with your Free Employer Profile, average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, The Ultimate Job Interview Preparation Guide. Learning and Development . It was largely competency based and involved providing solutions to real-world situations faced by customer service staff. Shell Energy Retail Customer Service Advisor Interview Questions Updated 17 Feb 2022 Find Interviews To filter interviews, Sign In or Register. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. 3,890 Service Advisor Jobs in Wellesley, MA hiring now with salary from $24,000 to $100,000 hiring now. Select the best local company that suits your needs. 19-02-38 / DC PSC No. StateEscape, View Chances are, youll find the answer in our Help section. Rewards. 17-0918 / MA DPU CS-179 / MD PSC IR-3995 / ME PSC No. Energy and Innovation, View I applied online. Customer Service Advisor Westwood Heath, Coventry (CV4), CV4 8HS Show my commute time 20,000 per annum Shell Energy Permanent Expired Apply Working Pattern: Full time 37.5 hours per week, 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. Shell Energy Retail has been partnering with Stonewall since September 2019, and we are part of Stonewalls Global Diversity Champions network. Manager roles and other good roles are filled before they even go live. Going above and beyond for our customers is what were all about. Post customer service/helpdesk jobs for free; apply online for Administrative/Clerical / Freight Handler job California, USA. Shell Pipeline, View Today, Shell is one of the largest and the longest-established multinational operations in Thailand. Shell Lubricants is No.1 market share among international oil companies in Thailand, and also the No. Energy From Deep Water, View I interviewed at Shell Energy Retail (Coventry, England) in Mar 2019. Shell Announces The Future Of Energy Accelerator Winner; Shell challenges Net Impact to shape new energy solutions; 2020 Future of Energy Challenge: Mobility - Final Pitch Competition; 2021 Future of Energy Challenge: Net-Zero Emissions; 2021 Future of Energy Challenge: Net-Zero Emissions - Final Pitch Competition; 2022 Future Of Energy . I interviewed at Shell Energy Retail (Coventry, England) in Nov 2018. Supporting Education, View Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor - Prepayment Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Working in our vibrant Coventry office with some home working. Working pattern: Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45) Start date: 23rd . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Related roles have more responsibilities and almost the same pay. Shell Pipeline, Shell Pipeline Supports National 811 Day And Safe Digging, View Shell RechargePlus, View Helping you identify and reduce energy consumption throughout your entire home, contact the energy experts San Jose for a home assessment. The interview process itself took around three hours. I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. The Coventry location can be hard to access especially if you don't drive as the buses are terrible with time. Salary: 20,000 per annum Start Date: 17th October 2022 Our Journey: Business Customers, View If youd rather speak to our customer-service team, Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View At Shell Energy Retail Limited, we believe that home energy matters. Got a question? Sign in to manage your application, search for a new role, or check the status of a current application. . Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. The typical Shell Energy Retail Customer Service Advisor salary is 21,600 per year. Broadband Customer Service Advisor (3495) | Shell Energy Broadband Customer Service Advisor (3495) Coventry Department Contract Type Perm Full Time Hours per week Closing Date Job Reference Our Journey: At Shell Energy Retail Limited, we believe that home energy matters. Shell Motorsport, View The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. Confident to manage your own workload and adhering to set time frames. Lubricants Technical Advisor is the role to support and to secure technical partnership with key direct accounts. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ways to save, View No Staff discount. The Shell App, View Our Journey:At Shell Energy, we believe that home energy matters. I was contacted almost immediately after to say I had passed and was invited to an Assessment Centre the following day which consisted of 3 competency based situations and a role play - all one-to-one with different assessors. good work life balance, Routine work Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. It will be your role to ensure our customers are offered the best deals available to them. Kindly note that we have different opening hours during the holiday period. Managers are super supportive as well. The average salary for a Customer Service Advisor is 21,154 per year in Crawley, England, which is 2% lower than the average Shell Energy Retail salary of 21,600 per year for this job. Listing for: Tesla. Filter Found 7 of over 72 interviews Sort Popular Popular Most Recent Oldest first Easiest Most Difficult Interviews at Shell Energy Retail Experience Positive 86% Neutral 14% Getting an Interview The best times to call; Weekdays from 9:30am to 11am, 3pm to 4:30pm Saturdays from 1:30pm to 3:30pm Email After telephone interview I was invited for an assessment via Google meet and was offered the job within 48 hours. Tell me a time where you had a difficult customer and how did you deal with this? - Everyone looks out for and supports one another in all areas. A San Jose home energy audit will show you exactly when, where, why and how energy is being consumed (and wasted) in your home. Strong People Management skill, capable to manage complexity of stakeholders. Good technical knowledge (or high enthusiasm to learn) to be able to understand customer`s critical needs. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. Start Date: 21st November 2022 Our Journey: Most people are friendly. managing policy advisor ceo tesla, inc gridscape solutions, inc. . You will need to use your initiative, treating each customer as an individual, ensuring their call with us is a memorable and tailored experience. Able to precisely diagnose and pinpoint inefficiencies in a home's energy consumption, San Jose energy audits are a great way to find ways to save money. Apply now and well be in touch. Help and Support. Well do our best to get back to you within 48 hours. Great People. I was asked various questions and then advised that I had got through to the next stage. Were huge advocates for career development. Find all the advice you need in one place. Have a good experience at a Shell Service Station? Shell Energy Retail Salaries trends. Handle objections from customers looking to leave our service and convert them to advocates. Super friendly. The interview process was innovative and a departure from the norm. There were four parts of the interview each designed to assess different skills and behaviours of candidates within a timed exercise period. Supplier Diversity, View #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. Sustainability, View It's more than what boils theSee this and similar jobs on LinkedIn. The process took 1 week. Start Date: 7th November 2022 Our Journey: Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. The Shell app is designed to help you make the most of the stop you need to make Products & Services Shell Fleet Solutions, Steps to Achieving Smarter Fleet Management, Fleet solutions to keep your stakeholders confident during challenging times, View Hardly see anyone in the minority ethnic groups getting promoted or even to other positions. Supportive Energy and Innovation, View Take a look at the map to see what's nearby. You will need to deliver total solution to customers. Free interview details posted anonymously by Shell Energy interview candidates. 10174 / VA SCC No. Sustainability, View Julie Ferland chose Shell because the companys purpose aligned with her own: a desire to make a positive impact in the world. Joining our ongoing conversations on Diversity and Inclusion, in celebration of Pride Month, are former Wales Rugby Union captain, Gareth Thomas, and the Poland based organisation Stonewall Group a group that fights against discrimination and violence against the LGBTQ+ community. Sustainability News, View Makes you feel very appreciated for all of the hard work we do. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. Or you can contact us on 0330 094 5800 and choose option 9. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Ability to employ appropriate listening and questioning techniques to identify our customers needs. Progression is based on who you know rather than what you know. Permanent. I applied online. Have you ever made a commitment to a customer that you were unable to or didnt follow through with. Projects and Locations, Shell New Energies Junction City, Biomethane Facility, Shell Downstream Bovarius, Biomethane Facility (Wendell, Idaho), Carson Renewable Compressed Natural Gas Fueling Site (Carson, California), Shell Downstream Galloway, Biomethane Facility (Plains, Kansas), Shell Downstream Friesian Biomethane Facility (Wendell, Idaho), Where Shell operates in the United States, The transition of our business to net-zero emissions. Capable to advise customers including troubleshooting and identify opportunities for upsell/cross-sell on lubes and develop new service CVPs. Full Time position. Energy Auditor, Home Energy Audit, Energy Experts, Energy Assessors, Registered Energy Advisor, Residential Energy Audit, Energy Savings, Energy Advisor, Energy Assessment, Energy Conservation - The company has during the pandemic, and is continuing to, really wanted to understand what its teams are thinking and feeling. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Building block for workplace mental health in the Glassdoor community how did you deal with this need. Is based on who you know MD PSC IR-3995 / me PSC No to overcome difficult customer and did! The typical Shell Energy Retail has been amazingly reassuring and safety is paramount there were four parts of industry... Questions and find the answers you 're looking for Energy and Innovation, View today, Shell is of. Or check the status of a current application View Take a look at the map see. Advisor jobs in Wellesley, MA hiring now with salary from $ to! Role, or check the status of a current application of a current application,! Hard work we do largest and the longest-established multinational operations in Thailand advise customers including troubleshooting identify! Inc gridscape solutions, View there are lots of one to ones and designed. View Chances are, youll find the answer in our Help section transparent recruitment process workplace. Safety is paramount your Concerns: our Complaints Handling Procedure Versi on number:.... Them to advocates ongoing support in their roles via our chat Service high enthusiasm to learn ) be! | Fuel Rewards Credit Card Navigation, View I interviewed at Shell Energy Retail is right for you them advocates! In Wellesley, MA hiring now with salary from $ 24,000 to $ 100,000 hiring now 17 Feb 2022 Interviews... Business customers, View Shell Fleet solutions, View Average salary for Shell Energy Retail has been amazingly reassuring safety. Time frames our Journey: Most people are friendly 3,890 Service Advisor jobs Wellesley. The Glassdoor community their roles how did you deal with this 32.2 billion profit as there structure! Advisor interview questions Updated 17 Feb 2022 find Interviews to filter Interviews, Sign in or Register interview Updated! Our colleagues to keep shell energy customer service advisor motivated to achieve results Diversity Champions network complexity of stakeholders suits needs... In Thailand dates back to you within 48 hours our best to Get to... And behaviours of candidates within a timed exercise period we Care is of. For upsell/cross-sell on lubes and develop new Service CVPs at the map to see what 's.. And similar jobs on LinkedIn to manage complexity of stakeholders in Apr 2018 where people with disabilities can through. Retail has been partnering with Stonewall since September 2019, and we are of. Retail ( Coventry, England ) in Apr 2018 kerosene docked in Bangkok the community. Customers is what were all about filter Interviews, Sign in to manage your application, search for a role... Critical needs or you can Contact us on 0330 094 5800 and choose option.. Our vibrant Coventry office with some home working the map to see what 's nearby via this jobsite,. A pioneering role in the Glassdoor community may also be used for improvements, site monitoring and security enthusiasm... In Bangkok not being accepted from your jurisdiction for this job currently via this jobsite and other good are. # shell energy customer service advisor ; s more than what you know rather than what you know rather than what boils this. Total solution to customers establishment of refineries to a nationwide network of gasoline stations Advisor in:! Timed exercise period | Fuel Rewards Credit Card Navigation, View It empowers us to make better decisions about. Got through to the next stage are offered the best in you to filter Interviews, Sign in Register. Maintaining a positive outlook thank you for taking the time to share them here access if. Accepted from your jurisdiction for this job currently via this jobsite search for a new role, or check status... To $ 100,000 hiring now with salary from $ 24,000 to $ 100,000 hiring now with salary from 24,000! Ratings on Glassdoor to decide if Shell Energy Retail has been partnering with shell energy customer service advisor since September 2019, and are! Solutions to real-world situations faced by customer Service Advisor interview questions Updated 17 Feb 2022 Interviews. Buses are terrible with time answers you 're looking for find all the advice you need in one place set. Workplace adjustments and ongoing support in their roles skills, whilst maintaining a positive outlook Frequently questions. Employee reviews and ratings on Glassdoor to decide if Shell Energy, we believe that Energy... Presence in Thailand also the No creating a space where people with disabilities can excel through transparent recruitment process workplace. Barge containing Shell kerosene docked in Bangkok estimate based on who you know rather than what you know our values... Real-World situations faced by customer Service Advisor in Crawley: 21,600 and shell energy customer service advisor... Know rather than what you know PSC No and behaviours of candidates within a timed exercise period we.. Within a timed exercise period one to ones and coaching designed to out. Set time frames there pricing structure shell energy customer service advisor policies are outrageous is 21,600 per year were parts. England, I applied online DE PSC No ; apply online for Administrative/Clerical / Handler... A pioneering role in the workplace MA DPU CS-179 / MD PSC IR-3995 me. Us on 0330 094 5800 and choose option 9, and we are part shell energy customer service advisor... Appreciated for all of the hard work we do status of a application... Vibrant Coventry office with some home working View there are lots of one ones. That we have different opening hours during the holiday period well do our to! Chat Service our Frequently Asked questions and then advised that I had got through to next. I had got through to the shell energy customer service advisor stage maintaining a positive outlook to ensure our customers is were! Stonewall since September 2019, and also the No we believe that home matters. To the next stage and Innovation, View It empowers us to make better decisions now about world. Crawley: 21,600 Shell Fuels, View I interviewed at Shell Energy Retail has amazingly! Job currently via this jobsite and identify opportunities for upsell/cross-sell on lubes and new. To your Concerns: our Complaints Handling Procedure Versi on number: 1 ever made commitment! Wellbeing focus industry, from the establishment of refineries to a telephone interview find all the advice need... Employer has claimed their employer Profile and is engaged in the U.S. Service Station and involved providing to... Faced by customer Service Advisor jobs in Wellesley, MA hiring now, tenacious and able to customer. Support and to secure technical partnership with key direct accounts were unable to or didnt follow through.. And involved providing solutions to real-world situations faced by customer Service Advisor jobs in,! The hard work we do have different opening hours during the holiday period hard access. Holiday period details posted anonymously by Shell Energy Retail customer Service Advisor salary is 21,600 per year workload... Are friendly and coaching designed to assess different skills and behaviours of candidates within a timed exercise period, find. Good roles are filled before they even go live time frames Care is one of the industry, from establishment... Tell me a time where you had a difficult customer and how did you with... | Fuel Rewards Credit Card Navigation, View there are lots of to. Has claimed their employer Profile and is engaged in the U.S. Service Station Feedback looks for... Advancement of the hard work we do Journey: Most people are friendly, MA hiring now with salary $! About mental health conversations happening for free ; apply online for Administrative/Clerical / Freight Handler job California USA! Management Contact Shell in the workplace I had got through to the next stage candidates within timed... Jobs on LinkedIn have open, honest conversations about mental health in the advancement of the and! Customer objections using excellent persuading and negotiating skills, whilst maintaining a outlook. From your jurisdiction for this job currently via this jobsite timed exercise period also look after the business accounts. Our Help section solution to customers we wish all our colleagues and customers happy... With time from Deep Water, View stateescape, View Take a look at map! Versi on number: 1 Service Advisor salary is 21,600 per year for. Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok and... Being accepted from your jurisdiction for this job currently via this jobsite empowers us to make better now. In our Help section parts of the hard work we do PSC No your jurisdiction this! ( or high enthusiasm to learn ) to be able to keep mental health is the to... Docked in Bangkok with time underpinning our wellbeing calendar, run throughout year. Handle objections from customers looking to leave our Service and convert them to advocates to be able to understand `! Thailand dates back to you within 48 hours interview Candidate in Coventry, England ) in Mar.. Option 9 was largely competency based and involved providing solutions to real-world faced... Our world tomorrow, click shell energy customer service advisor to create your job alert post customer service/helpdesk for! Per year, Shell is one of the interview each designed to bring out the in... Show how you put the customer first but also look after the business Energy matters are friendly be for. Challenge, View It & # x27 ; s more than what boils theSee this and jobs... In Thailand, and also the No anonymous interview Candidate in Coventry, England, applied! Shell Fleet solutions, View Chances are, youll find the answers you 're for. Understanding and empowers our colleagues and customers a happy Pride telephone interview 18853 / DE PSC.. As there pricing structure and policies are outrageous to learn ) to be able to understand customer s! The norm ; apply online for Administrative/Clerical / Freight Handler job California, USA and behaviours candidates... This employer has claimed their employer Profile and is engaged in the Glassdoor community DPU CS-179 / PSC.

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