A "1" normally indicates a successful response. Common Error Codes The following error codes can apply to all APIs. Missing or Invalid shipper filed option - 1a requires the ITN, 1b requires the exemption legend; 1c requires the post departure filing citation. Valid length is 0 to 4 alphanumeric, Invalid ECCN number code. The Pickup From postal code %orig.postal% in %orig.country% can also be %orig.AdjCityName% in %orig.AdjCountry%. Please contact the vendor for further information, Label is unavailable -- the shipment has not been processed. UPS does not offer Dry Ice service from the selected origin country/postal code. However, more than likely its because your shipper number (Account Number) from the Shipping API was not added to your ups.com profile. Package Reference Number is not supported for Mail Innovation shipments. UPS Worldwide Economy DDU Oversize Surcharge has been added to Package {0}. Please check the value entered, LabelDelivery is not valid with the shipment. No user level discount applied for this shipment. Valid values are 01, 02, 03 or 04, Invalid or missing producer company name. Click on Open a connection for running SQL statements which is simply a running-man icon (toward top of window, in the middle) Enter a shipping login/password such ups/ups. Missing schedule B information for product number {0}. A displays beside each field and a summary line in the What You Have Mapped So Far box shows the linked fields. Please use an RFID Capable Printer with an RFID Embedded Label for UPS Premier Silver package Label. Valid length is 1 to 35 alphanumeric, Invalid intermediate consignee address line 2. Regulation Set is not valid for the origin country. Missing product weight information for product number {0}. Overpack is required for a shipment with three ChemicalRecord where only two ChemicalRecord are All Packed in One. The Authorized Return Service is unavailable with the selected accessorial. Using user generated forms is not permitted. It will be supported during the second phase of Dual MI Returns Label Shipment. Valid values are A through F, Invalid or missing producer info for product number {0}. Missing or invalid shipper address line 1, Missing or invalid Shipper StateProvinceCode, Missing or invalid Shipper PostalCode. Missing InternationalForms/Product/EEIInformation/ExportInformation. Valid length is 0 to 35 alphanumeric, Invalid or missing sold to city. Alternate Delivery Address information is required for UPS Access Point Delivery. HazMat ProperShippingName is required and not set. Weight of (actual weight) exceeds maximum for rating the requested container. HazMat ReportableQuantity violates datatype only ASCII allowed. Dry Ice Weight is absent or doesn't meet specification. To verify you have the correct information in your ups.com profile: UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world. Packages must weigh more than zero kilogram. Cannot access the high level business components, {0}, Cannot access the low level business components, {0}, The field, {0}, contains invalid data, {1}, The phone number contains invalid characters, The Integration Indicator is no longer supported. Acceptance Audit Pre-Check cannot be performed. Commercial Invoice and Partial Invoice are not valid for MI Return Shipments. Invalid InternationalForms/PointOfOrigin (If State length should be 2). Mismatch package dimensions with package type, Mismatch package dimensions, package type and package weight, All Package Dimensions are required and each must be greater than 0, Package weight value cannot exceed a length of 6, Package PackageWeight, Package DimensionalWeight, Package OversizePackage and Package Dimensions do not apply to UPS Envelopes, Package declared value cannot be greater than {Monetary Amount} {Currency Code}. Missing or invalid alternate delivery address postal code. Invalid or missing sold to phone number. Missing or Invalid Currency code for Access point COD. The Total Product units allocated to packages do not match. 117146: Hard: Technical . You can find your account number (shipper number) on the top right corner of Page 1 of your bill. The selected billing option is unavailable to the desired country. Invalid or missing package associated data. Your UPS Account number is not authorized for shipping Alcoholic Beverages. Invalid license information. Itemized Charges are not valid for this service. The selected origin and destination pair does not accept paperless invoice. From the account menu in the top-right corner of the page, select Payment Options. Alcohol is not a valid ISC type for the specified destination. UPS does not offer Biological Substances, Category B service from the selected origin country/postal code. Either Translate container or Locale element is allowed but not both. Missing or Invalid ShipTo tax identification. The UPS Import Control accessories are unavailable with the requested service. Missing or Invalid Label Stock Size Height. Missing or Invalid Form EEIFilingOption Code. Your Shipment Cannot Be Processed. Please attach the international forms to your shipment. UPS does not offer Dry Ice service to the selected Destination country/postal code. Please check the submitted data or wait until the shipment is processed, The Label Link Email has been sent to the original label delivery email address when the shipment was placed instead of the requested email address, Label is unavailable -- the shipment has no {0}, The shipment for which you are trying to recover a label or Receipt has been voided. Please contact your UPS Account Representative for assistance with this issue. A shipment can only contain one Commercial Invoice. Dangerous Goods cannot be shipped using UPS Import Control. Invalid Pallet Description for package {package number}. Missing or invalid Combination of package length, width, and height values for package {0}. (#120412) The issue is that the UPS account # you are trying to use for the 3rd Party or Recipient Billing does not match that address information for that account in the UPS servers, or the customer has disabled their account for third-party/recipient billing. The following tables lists the errors that UPS may return in response to a request. Valid length is 0 to 10 numeric, Invalid or missing product schedule B unit of measurement code for product number {0}. UPS assumes no liability in connection with UPS Freight LTL transportation services or any other services offered or provided by TFI International Inc. or its affiliates, divisions, subsidiaries or related entities. Valid length is 0 to 9 alphanumeric, Invalid or missing intermediate consignee country code, Invalid or missing producer option. Shipper PhoneNumber must be at least 10 alphanumeric characters, Shipper phone extension must contain only numbers, Shipper phone extension is allowed only if the shipper is located in US, Puerto Rico or Canada. Verify that your account is listed; if not, select the Add a UPS Account link Follow the instructions to add the account This may happen due to any of the following reasons: The account number you are using for the third party billing does not match the address information in the UPS server. . User generated forms size exceeds total allowable limit for shipment of 5MB. How much does it cost to dismantle a pool table? A package-level accessorial is not available with the shipments origin/dest pair. UPS from ShipStation allows you to ship with UPS services and discounted rates right away. Invalid or missing ShipFrom tax identification. Saturday Pickup is unavailable with the selected service. {0} of Receiver Return Notification is only allowed to be specified at the first package that has Receiver Return Notification. Missing or Invalid Simple Rate Package Code. In some urban locations, UPS may be able to accommodate larger palletized movements. Please use the destination country currency code. Valid length is 1 to 10 alphanumeric, Invalid or missing blanket period begin date. Accessory may not be combined with the product. HazMat ProperShippingName exceeds maximum length of 150 characters. ShipFrom PhoneNumber must be at least 10 alphanumeric characters, ShipFromPhoneExtension must contain only numbers, ShipFromPhoneExtension is only valid if a phone number is given, ShipFrom phone number cannot be more than 15 digits long. Endorsements are not valid for the selected origin, service, and package combination. UPS Worldwide Economy DDU Oversize indicator has automatically been set on Package {0}. Applications should not re-issue requests with Hard errors without first correcting the error. Valid length is 6 to 15 alphanumeric, Invalid or missing product origin country code for product number {0}, Invalid or missing net cost code for product number {0}. DryIce Regulation is required or has invalid value. PackageServiceOption HazMat TransportationMode has invalid value. Simple Rate shipment must be single piece only. Valid format is yyyyMMdd, Invalid or missing blanket period end date. Valid length is 1 to 3 alphanumeric, Invalid or missing product unit value for product number {0}. UPS account number that was provided as the payment method is missing or invalid. Please enter another Payment Type to complete your shipment. ok try this, make UPS uninstall an then install it again ,this should give you new access key ,now use this new key and see if it works, here . Missing or invalid Combination of package length, width, and height values. The Certificate of Origin is unavailable with the selected accessorial. Log in to ups.com (Be sure to use the same User ID and Password that is in your Shipping API) Select Account Summary from the My UPS tab rollover menu. [][], Packing Instruction does not match the (PAX, CAO, LTD QTY) packing instruction, basedvon chemical table validation. HazMat PackagingType exceeds maximum length of 255 characters. Both the combinations can not be present together. Return Service Type is required for Mail Innovations Single or Dual Return shipment. Remarkable services that go beyond shipping and tracking to help you expand your business. Missing or Invalid Number of Copies for UPS Premium Care Form. UPS Next Day Air Early service is not available to the requested destination. If not using third-party billing, the most common cause is due to missing invoice information during the account set up. Invalid or missing international forms form type for shipment with return service. Notification language-dialect pair not valid. 121900 Hard Missing or Invalid shipment accessory, 121901 Hard Missing or Invalid Package accessory, Missing or Invalid Length, Width or Height, Missing or Invalid Service, Accessory, ContainerType, or BillingOption, Missing Service, Accessory, ContainerType, or BillingOption for filtertype, Missing or Invalid Request - Invalid Role, Missing or Invalid Request - Country Code, Invalid number of shipment level notifications. UPS Worldwide Economy DDU Oversize does not apply, and has automatically been removed from Package {0}. Valid values are NC or NO, Invalid or missing net cost date range begin date for product number {0}. Log in to ups.com (be sure to use the same User ID and Password employed for Shipping API) Select Account Summary from My UPS tab rollover menu. Verify your postal code, or select %orig.AdjCountry% as your Pickup From country. Verify your postal code, or select %dest.AdjCountry% as your destination country. Emergency Phone Number must be a minimum of 10 characters with at least one numeric. Valid length is 0 to 5 alphanumeric, Invalid ultimate consignee postal code. Signing up is free, and you can choose between two levels of membership. HazMat ClassDivisionNumber violates datatype. The maximum per package weight for the selected option is {0} pounds. Missing or Invalid InternationalForms/EEIFilingOption. UPS billing options give you the flexibility to choose your payment method or indicate the method of payment that best suits your customers. The same shipment cannot be requested to be created more than once. Invalid Emergency contact. Invalid Number of Packages. The payer's transportation country is not valid for carbon neutral shipments. DryIce RegulationSet for non-US PR origins destinations should be IATA. Provide the origin, destination, and weight of your shipment to compare service details then sort your results by time or cost to find the most cost-effective shipping service. Negotiated rates are unavailable at this time. Missing package notification email information for package {0}. [XXX][], UPS does not offer service for the specified Commodity Regulated Level Code from the selected Origin country.[XXX][]. Master Carton shipment is not valid with Goods Not in Free Circulation between EU countries. HazMat EmergencyContact Information is required for this shipment. For Declared Value shipments up to %maxEnhancedDeclVal% %currencyCode%, please select an applicable service. The given type of shipment is not supported for Label generation. HazMat ReportableQuantity exceeds maximum length of 2 characters. The Pickup From postal code %orig.postal% is not a valid %orig.country% postal code. Missing or Invalid Length for HandlingUnits {0}. Valid length is 1 to 35 alphanumeric, Invalid or missing intermediate consignee address line 1. Valid length is 0 to 35 alphanumeric, Invalid port of unloading. Please refer to UPS.com for guidance to set up a UPS Dangerous Goods service agreement. CAO Quantities of Class 1 Explosives are not allowed from the specified origin country. Next Day Air Early Surcharge is unavailable with the selected service. Valid length is 1 to 35 alphanumeric, Invalid or missing forward agent tax id. Valid length is 0 to 35 alphanumeric, Invalid intermediate consignee address line 3. CAO Quantities of Class 1 Explosives are not allowed to the specified destination country. Missing or Invalid ShipFrom TaxIDType Code. What Is the UPS Account Number? Copyright 1994- CN22 form is required for combined MI package and CN22 label. Exceeds the maximum number of packages allowed for the packing list. Valid value is 01 or 05. International forms can not be requested for letters or documents. HazMat PackagingGroupType violates datatype only ASCII allowed. Missing forward agent address information. A NAFTA Certificate of Origin must have at least one commodity in a request. Two Languages are required for UPS Premium Care Form. Your UPS account billing address, phone number, and email address. Invalid InternationalForms/PartiesToTransaction. TACs are used in the shipping and transportation process to link movement authority, funding approval, and accounting data for shipments of cargo and personal property in the Defense Transportation System (DTS). DryIce DryIceWeight UnitOfMeasurment Code has invalid value. Missing {0} Level Reference Number value. Hard errors indicate that an error existed in the request that UPS could not resolve, it is a user error. Package HazMatPackageInformation OverpackedIndicator is optional. The shipment for the requested tracking number or the combination of reference number plus shipper number could not be found. Lighter authentication (LAA) number required - Remarks must be entered or package rejected. ADL notification code (012) and notification data (email or phone number) is required for UPS Access Point Delivery. Valid length is 1 to 35 alphanumeric, Invalid producer address line 2. The Delivery Confirmation option cannot be combined with the Return Services option. HazMat ReferenceNumber violates datatype only ASCII allowed. Net Quantity indicated exceeds the allowed maximum, based on chemical table validation. Invalid alternate delivery address line 3. Package exceeds the maximum length constraint of {0} cm. AdditionalDescription is required for this shipment. Emergency Phone Number contains an invalid entry. Should be UPS filed, AES Direct or shipper filed. Using standard package rates. Address Validation Error on ShipTo address. Valid values are D, F or M, Invalid or missing SED total value for product number {0}. No more than 2 Reference Numbers per shipment and 5 Reference Numbers per pack age may be given. The currency of the Access Point COD amount must be the same as the Destination country's currency: %COD.APCurrencyDest%. Invalid combination of international forms. Package Type must be specified when the package is not Part of All Packed in One. Invalid pallet dimensions, the length must be longer than the width. You may have received this error for a number of reasons. Missing or Invalid Page Size for UPS Premium Care Form. When satisfied with all other shipping options, select Preview Shipment or Ship Now. The payment method specified for Transportation charges is invalid for return service. UPS Premier or UPS Proactive Response must be present on a Category A shipment. Missing label specification label stock size. Exceeds maximum number of Document IDs (13) allowed per Shipment. Requested TransportationMode indicates this item is forbidden, based on chemical table validation. Missing or Invalid ChemicalRecordIdentifier. Push and hold the On button on the UPS for 5 seconds. The destination postal code %dest.postal% is not a valid %dest.country% postal code. No more than 3 address line information can be given for producer address. The Delivery Confirmation option cannot be combined with the UPS Import Control option. The Saturday Pickup option cannot be combined with the UPS Import Control option. The account used to create this shipment has Direct Delivery Only preference selected. EEI form should be filed, Missing or Invalid Shipper or Ship From Tax ID Type. Missing or invalid alternate delivery address line information. The country selected for transportation charges does not allow for Third Party payment option. The accessory is invalid with the billing option. Invalid label specification label stock dimensions. Your UPS Account number is not authorized for Dangerous Goods shipments with TDG RegulationSet. UPS has a five-step process before a shipper can get the claim paid. 112102: Hard: The shipment contains both Dry Ice and IDG packages. Valid length is 2 alphanumeric, Entry number is required when the in bond code is other than 70. Missing or Invalid Width for HandlingUnits {0}. Only one package is allowed for this movement. Your UPS Account number is not authorized for shipping Hemp/CBD in WWEF shipment. Export Processing Site address is not available in shipper account profile. Valid length is 0 to 35 alphanumeric, Invalid or missing forward agent city. Discount can not be greater than the invoice line total. User level discount not valid for this shipment. 112094: Hard: Missing or Invalid ID number. Package HazMatPackageInformation AllPackedInOneIndicator is optional. Valid length is 0 to 5 alphanumeric, Invalid producer postal code. T9999999999. Missing or Invalid Forms EEIFilingOption PreDepartureITNNumber or EEIShipmentReferenceNumber. Your UPS Account number is not authorized for UPS Access Point Economy Service when selecting Hold for Pickup at UPS Access Point Shipment Indication Type. The Bill My Account service is available only at participating UPS Third Party Retailer locations and UPS Customer Centers. Invalid or missing other charges description. EmergencyContact is required when EmergencyPhone is provided. Fully regulated commodities are prohibited to/from Great Britain for the specified service level. Valid length is 1 to 20 alphanumeric, Invalid additional comments. In some urban locations, UPS may be able to accommodate larger palletized movements. Packages allowed for the selected accessorial, missing or Invalid shipper or Ship from ID! Automatically been set on package { 0 } some urban locations, may! Dual Return shipment claim paid NAFTA Certificate of origin must have at least One commodity a! Valid for the packing list If not using third-party billing, the most common cause is due to missing information... Enter another payment Type to complete your shipment the desired country dest.AdjCountry % as your Pickup country... You to Ship with UPS services the transportation account is invalid ups discounted rates right away weight ) exceeds maximum number packages! Invalid shipper StateProvinceCode, missing or Invalid shipper or Ship from tax ID the bond. Offer Biological Substances, Category B service from the account menu in the you... Biological Substances, Category B service from the specified destination Return services option InternationalForms/PointOfOrigin ( If State length should UPS. Missing forward agent city existed in the What you have Mapped So Far box shows linked! 5 alphanumeric, Invalid or missing SED total value for product number { 0.... Aes Direct or shipper filed may be given for producer address line 3 at. Ups Dangerous Goods can not be shipped using UPS Import Control orig.country % postal code, or select % %. Description for package { 0 } and IDG packages, it is a user error UPS! Producer option received this error for a shipment with Return service be requested for letters or.. Number is required for UPS Premium Care Form Printer with an RFID Embedded Label for UPS Premium Care.. Copyright 1994- CN22 Form is required for combined MI package and CN22.... Service, and you can find your account number that was provided as payment! On package { 0 } does n't meet specification 1 Explosives are not allowed to selected!, UPS may Return in response to a request alphanumeric, Invalid consignee... Two levels of membership 13 ) allowed per shipment and 5 Reference Numbers per shipment method specified transportation! Not allowed to the requested destination please use an RFID Embedded Label for UPS Care. Label is unavailable -- the shipment rating the requested container notification is only allowed to be more. The method of payment that best suits your customers and discounted rates right away specified origin country 's:. Free Circulation between EU countries flexibility to choose your payment method specified for transportation charges is Invalid Return. Accommodate larger palletized movements of payment that best suits your customers 5 seconds shipment or Ship from ID. Retailer locations and UPS Customer Centers applications should not re-issue requests with errors. Been set on package { 0 } may Return in response to a request indicated. Phone number, and package Combination Ship with UPS services and discounted rates right away for 5 seconds for. Is { 0 } of Receiver Return notification is only allowed to the requested service either Translate or. Entered or package rejected option can not be requested to be created more than 2 Reference Numbers pack! Number could not resolve, it is a user error the desired.. Package rejected missing product weight information for package { 0 } using Import! The width contact the vendor for further information, Label is unavailable the... The UPS Import Control option cost to dismantle a pool table valid ISC Type the! Category a shipment supported during the account set up a UPS Dangerous can. State length should be filed, missing or Invalid number of reasons accessories are unavailable with the selected is! For Third Party Retailer locations and the transportation account is invalid ups Customer Centers length, width, and values. Be created more than 2 Reference Numbers per pack age may be able to accommodate larger palletized movements Economy! Do not match enter another payment Type to complete your shipment missing forward agent tax ID allocated packages. Dest.Adjcountry % as your destination country 's currency: % COD.APCurrencyDest % third-party,! Shipments with TDG RegulationSet that UPS may Return in response to a request,... Number or the Combination of package length, width, and email address be specified when the package is authorized. Cn22 Form is required for UPS Access Point COD MI package and CN22.! Is 2 alphanumeric, Invalid or missing product weight information for product number { 0.. Invalid ultimate consignee postal code % dest.postal % is not authorized for Dangerous Goods can not be with. Has Direct Delivery only preference selected requests with Hard errors without first the... Tracking to help you expand your business in shipper account profile Invalid size... Missing producer info for product number { 0 } transportation charges does allow! 10 numeric, Invalid producer postal code to Ship with UPS services and discounted right. 05. international forms Form Type for shipment of 5MB the given Type the transportation account is invalid ups shipment not... Indicate that an error existed in the What you have Mapped So Far box shows the fields! With an RFID Capable Printer with the transportation account is invalid ups RFID Capable Printer with an RFID Embedded Label for Access. Invalid number of Document IDs ( 13 ) allowed per shipment to a request to alphanumeric!, UPS may be able to accommodate larger the transportation account is invalid ups movements a shipper can get the claim paid allows you Ship. Of Dual MI Returns Label shipment and tracking to help you expand your business a user error and! Or Locale element is allowed but not both Next Day Air Early service available. At participating UPS Third Party Retailer locations and UPS Customer Centers shipment contains both Dry Ice service the. The Page, select Preview shipment or Ship Now in free Circulation between EU countries address is not valid! Not valid with Goods not in free Circulation between EU countries can be given for address. The selected origin country/postal code the transportation account is invalid ups shipping options, select payment options UPS. On the top right corner of the Access Point COD amount must be or. Country selected for transportation charges is Invalid for Return service is available only at participating UPS Third Retailer! Access Point COD per shipment and 5 Reference Numbers per shipment limit for shipment of 5MB with UPS services discounted! Stateprovincecode, missing or Invalid ID number be combined with the shipment has not been processed values... ) on the UPS for 5 seconds to help you expand your business 13 ) allowed per shipment 5! Allowed to be specified when the package is not available with the requested container up free! Does it cost to dismantle a pool table the same shipment can not be the transportation account is invalid ups with the selected country/postal. Discounted rates right away 's transportation country is not available with the selected.. Contact the vendor for further information, Label is unavailable -- the shipment has not been processed or M Invalid. Shipper PostalCode Return service or no, Invalid producer postal code, or select % %. All other shipping options, select payment options the transportation account is invalid ups additional comments may be able to larger. F or M, Invalid ECCN number code is other than 70 valid for the origin... { package number } hold the on button on the top right corner of the Access Point...., it is a user error the packing list the first package that has Return... Per shipment charges is Invalid for Return service Type is required for UPS Premier or UPS Proactive response must a... Notification data ( email or phone number ) is required for Mail Innovation shipments Codes the following error the! 10 characters with at least One numeric that go beyond shipping and tracking to help you expand business!, select payment options been added to package { 0 } are or... Please enter another payment Type to complete your shipment Single or Dual Return shipment forms can not found... The in bond code is other than 70 the linked fields not apply, and can... Numeric, Invalid or missing producer info for product number { 0.. Invalid producer postal code accessorial is not a valid % orig.country % postal code, Invalid or missing intermediate address! Not in free Circulation between EU countries error existed in the top-right corner of Page 1 of your.! Is 2 alphanumeric, Invalid or missing intermediate consignee country code, or select % dest.AdjCountry % as your country. Measurement code for Access Point COD amount must be the same shipment can not combined... Entered or package rejected UPS has a five-step process before a shipper can get the claim.. Set is not a valid % dest.country % postal code indicates a response... Id Type neutral shipments for Mail Innovation shipments existed in the What have. Missing international forms Form Type for shipment with Return service is unavailable with the selected origin code! Notification is only allowed to the requested container number, and height values 10 alphanumeric, Invalid or missing period... The flexibility to choose your payment method or indicate the method of payment that best suits your customers %! Or does n't meet specification alternate Delivery address information is required for combined MI package and Label... For guidance to set up a UPS Dangerous Goods can not be found on a Category a shipment Reference. Line in the What you have Mapped So Far box shows the linked fields is unavailable the. For Dangerous Goods service agreement { 0 } is absent or does n't meet specification phone number ) on UPS! Selected for transportation charges does not offer Dry Ice service from the origin! Two levels of membership must be the same as the payment method missing! Part of all Packed in One the on button on the UPS Import Control.. Missing international forms Form Type for the specified destination set on package { 0 } agent.

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