However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice. egybknt minden rendbe volt. ", "This was an emergency trip to see my mother who was in the hospital. Ps. If your itinerary includes travel on airlines other than Delta or its Connection carriers, baggage tracking information may not be complete. Good crew. Entertain system was great. But it doesn't end there. ", "Did not like being bumped to a flight with a five hour layover in SLC. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. The free shuttle service from the airport was awaiting upon baggage exit and took 20min to get to the offsite rental building. Not ideal. The luggage didn't make it. I would love to take another flight with this company in the future. I wasn't the only one feeling this way, I witness a couple people fighting on the phone like me. 1. Im not a frequent traveler and they kindness towards my anxiousness stood out. Even to the passenger of Amsterdam no dinner was served. The flight crew was very nice as well. The earphones seemed cheap", "Flight was delayed over 3 hours, food was mediocre at best", "A very quick flight, but the crew was quite friendly! I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. Loved everything!!! See reviews, photos, directions, phone numbers and more for Delta Airlines Lost And Found locations in Salt Lake City, UT. You will receive an acknowledgement letter with instructions and a control number four to six weeks after you submit your claim form. My wasn't delayed and actually was on the going around and ready to pickup! THE WORST I HAVE EXPERIENCED. Food was good also, both the chicken and pasta were prepared well. Food was delicious. ", "Landed very late in Chicago and lost our connection to home. ", " ear plugs, masks, good food or even picking seats? Also, had to take a bus to the aircraft which slowed the boarding. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris. Complete the payment to get the e-ticket of Delta Airlines in your email. Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. ", "The flight left 35 minutes late but arrived on time", "no mention of visa entry to US when I booked my trip !! Cons: "Baby stroller was sent to baggage claim. If you aren't sure where you lost your item, file a lost and found report with us. Every effort is made to resolve a claim when property is proven to be damaged or lost during TSA's security screening process. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside SupervisorP.O. I feel like the crew put the best effort in order to make passengers feel comfortable. I had requested Asian Veg meal. There are no direct flights connecting Salt Lake City to Frankfurt am Main. ", "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. One through there were no restaurants open until 5-5:30 am. No one met me at the gate or had anything to say to me. Boarding was efficient and we departed and arrived early. It was incredible. Flight was comforyable smooth and on time. No inflight service. ", "The APU was inoperative, so the flight departure was delayed 40 minutes awaiting a ground start unit to get the engines going. Had to purchase seat to guarantee not be in middle rows. We had to wait in an enormous line and then take a bus to the flight. However, now I had to cone back to the airport and take the next days flight which gave the airline more than 24 hours from my original meal request. ", "Entertainment on short flights is a nice surprise", "Very very late.. Didn't try the onboard cuisine but it looked good in the pictures, although somewhat expensive! Oh, and the vegetarian breakfast was unfortunately poor as well. ", "I would have liked for there to have been a gluten-free snack available. ", "Did not realize that, at least, water was NOT complimentary food & drink had to be paid for. When we got to the airport, they didn't even know we were coming. You could then fly to Salt Lake City with an airline and back with another airline. Plenty of free entertainment. The newer 777 on the way back was much more comfortable, with better amenities. Crew informed everyone that they switch this family seat due to the safety of this family seat. I know you can do better, because you used to. ", "I could put my seat down, the button wasnt working..", "Crew was amazing and seats were comfortable. Please enter a flight number 'US 1234' or a city 'Chicago' or an airline 'Lufthansa', Customer Assistance/Travel Advisory (Coronavirus). But you cant fix that. Eligibility: 20-minute Bag-to-Claim Guarantee bonus-mile offer valid on all domestic flights within the U.S. 50 and Puerto Rico, marketed and operated by Delta Air Lines and Delta Connection carriers. ", "Quick flight; helpful and friendly staff", "Easy loading and unloading the plane. Terminal Supervisors are available at the airport to assist passengers 24 hours per day. Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. ", "Food was good and the crew members were very friendly. I had to take a much later flight and arrived at my final destination after midnight. Airlines . ", "Wheelchair assistance did not arrive at gate. No Delta lounge at the destination (RNO)", "No leg space whatsoever. ", "There was a delay in take off over 54 minutes. Food was good and tasty. Crew was professional and food was very good. Service on board was very good. ", "We sat in the back of the plane, so when we were served food and drinks, they had run out of items by the time they got to us. Overall, it was a great experience and I will certainly look to Lufthansa first for my next transatlantic flight. ", "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. I really felt I was being treated well by all the staff on board. Find cheap tickets to Salt Lake City from anywhere in Germany. We could not get a straight answer, just quoted the unclear company policy. Call us 24 hours a day at 801-575-2400 or email at airportinfo@slcgov.com . KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it! A. ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better, more educated buying decision. ", "Great seat. Anyone above 6'4 is having a rough flight. Seats were comfortable (we had bulkhead row Space+ and they were worth every cent for the international long haul from LAX-BNE and SYD-LAX) and everyone got a pillow/blanket. Before sharing sensitive information, make sure youre on a federal government site. ", "Even though the flight lasted 12 hours, it was enjoyable. ", "airline staff was helpful, friendly and accommodating from ticket check in to flight staff. Great service, lovely people. They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers! Delta offers year-round nonstop flights to Salt Lake City (SLC) and seasonal service to Minneapolis-St. Paul (MSP). Complete the online claim form, giving us details on your itinerary and property. There was plenty of room, I had breakable stuff in my luggage, didnt get the chance to choose. All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. Box 145550Salt Lake City, UT 84114-5550801-575-2401. I was in line for almost 25 mins waiting to use the self-serve system. Very bad experience. There was an option to get me here and one of them failed to do their job right AND LIED TO MY FACE ON THE PHONE. Thats crazy. We were told to find a hotel with no help or voucher - nothing was showing available under $1000 a night, save our receipts for any food we might have, rebook our flight. Key Airlines Salt Lake Municpal Airport. ", "Delta.ticket countergate agents.flight attendants.pilotsamazing customer service with a smile! Taking off to where you want to go has never been this easy. Good service. Especially the way we can follow our route on the screens. The leg room and the entertaining system were great. Airport Administration Offices: 4995 E Clinton Way . We flew business class, so that was probably a factor. Then to top off a terrible 10 hour flight with no entertainment, my bag never made it. ", "Crew's hospitality, good music, good destination material, terminal info, good system overall", "Less legroom, storage space, bad food, few movie options. Just unacceptable. Quantities and variety were also good. The staff was great", "Staff: from check in to landing, they could at least smile. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). ", "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. All standard seats have them. Sometimes travel dates aren't set in stone. This was my first time flying Lufthansa, I probably won't try it again. ", "Plane is super old and outdated. ". Very thoughtful and much appreciated. they did not seem too happy. ", "No problems average flight slight delays. Cabin crew were very dedicated. They would not even communicate as to why delayed and would not put us in a different flight. ", "Arriving in SLC discovered out flight to Denver was CANCELLED! The headphone audio setup at my seat did not work very well. Delayed or damaged baggage Back to top It looks like domestic flight. It took mine a few minutes into the flight before I could access all of the entertainment options. ", "The cabin crew were fantastic and funny", "Short layover connecting from US flight and luggage transferred ok to destination. Crew spent most time in galley chatting. ", "The quality of the meals was poor - tasteless food, possibly loaded with preservatives. Hard to change volume and maneuver. One last thing, on the entertainment system, it appears to be browser based, but sadly lacks a "Back" button equivalent. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. Search Salt Lake City flights on KAYAK. ", "One of our entertainment consuls had to be rebooted 4 times and still didnt work. Fly from Salt Lake City on Delta, United Airlines, Air France and more. I pay for business class so I can have some peace and quiet ! When I checked in at the airport, I received only a middle seat. Oh well. For your return ticket, we recommend flying on a Saturday and avoiding Mondays for the best deals. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult. We saw several other bags get unloaded along with ours. Facilities at Frankfurt were minimal with toilets offering only one stall each. Friendly staff", "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The food was ok. ", "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern. On luggage missing. ", "The flight change the gate number immediately so I missed my flight", "The food was okay. Paid extra for the legroom by ended up losing it side to side. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. Shortly after take-off, our calm and comfortable more or less empty section of the aircraft was colonised by an extended family of Orthodox Jews in a kind of airborne West Bank situation. They provided headphones, blankets and pillows. Crew did not try to board people quickly to get us out of San Diego. ", "Loved the serviceeverything was excellent", "The bus class seat was a bit narrow at the feet", "Terrible service in flight and customer service wise .. app functionality was below", "Loved this 747! ", "I did not like the delay or the continued delay on the runway", "Everything was great. You can provide the required information to the . No one wants to pay for business class with 2toddlers crying and up and down aisle . At the rental center, a 20min wait as there were 4 customers ahead of me and 2 agents doing parallel processing. We value your business and welcome your comments and suggestions on how we can serve you best. ", "Given free upgrade. ", "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay. Fly from Germany on British Airways, Lufthansa, Delta and more. Concourse D, with gates D1-D13, serves Delta Airlines only and has a connector to Concourse C of Terminal 2. But the process flowed very smoothly", "Wide sits, great food, very organized. Although much to choose from such as tv shows etc., more recent movies would have been a plus. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Salt Lake City. I will most definitely fly with them again and recommend to all my friends. ", "Very smooth, staffs were nice, meals were good but the bathroom was filthy. ", "The booking process and paying for luggage is disappointing. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. I always fly First Class for the extra room and perks of crew service. 2023 Red Cirrus, LLC. All rights reserved. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. ", "Crew efficient and tried to accommodate everyone. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience. ", "In SLC they boarded by row numbers and not zones. From D82 to C6 and then to C11. All in all, a very smooth flight. 10:25. You may file a claim if you are injured or your property is lost or damaged during the screening process. It was great to spend our last day in Barcelona stressing over whether we could get back home. Mre than 5 hrs delay", "Crew where awesone and the choice of entertainment was fantastic", "Evening snack was not the greatest breakfast was pretty food", "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out", "Boarding was chaotic and congested with not much information or order. ", "No power to charge phones, laptops, etc and no WiFi available. Luggage Carts ", "The flight was delayed by 50 minutes and the gate was not available until 30 minutes of departure. Please check with the operating carrier for your baggage status. You can then pick the flights that suit you best. Please allow up to six months to fully investigate your claim. to make you happy prior to departure. Making sure your baggage is handled properly is important to us. ", "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. In short, all crew-passenger issues could have been resolved with more communication and water. ", "It was so smooth. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. number, as you will need to refer back to it while when initiating claims or inquiring about your property. The seating in economy (seats 36A and 36C and an Airbus 330-300) was generous compared to other airlines we've flown recently (e.g., on a 777 with United on the way over, and that was "Economy PLUS!). Please save your control number; you will need it when communicating with TSA and to check your status. Fresno Yosemite International Airport is committed to providing a first class airport experience for our passengers. We were 50 minutes late leaving. ", "Very attentive crew. In the past 3 days, the cheapest one-way tickets to Frankfurt am Main from Salt Lake City were found on Delta ($956) and Air Canada ($5,718), and the lowest round-trip tickets were found on American Airlines ($713) and KLM ($716). No water was distributed, and no attempt to communicate the situation with the passengers. Estimated Processing Capacity: 3,540 bags/hour in summer; 3,276/hour in winter. Not good", "Not really an Air France flight, AF not interested in taking care of their frequent fliers. ", "Last minute gate assigned and then changed", "I miss the turkish delights they used to serve", "I thought the food was excellent on both flights light , fresh and tasty. crew was courteous. ", "Excellent flight crew, flight had decent leg room. Bags If your bags are lost, you must file a claim at the airport in the Baggage Service Office. ", "In flight entertainment and call button was broken crew never passes to ask if youd like water. They werent in our section of the cabin at all to start with, and I dont know why they were apparently able to get a free upgrade that I had to pay 100 for. Select the airport from the list below to file a claim, Email TSA ClaimsGeneral Questions(866) 289-9673, Bozeman Yellowstone International Airport, Wokal Field/Glasgow International Airport. I even abandoned one movie I really wanted to see because I couldn't follow the dialogue. ", "Inflight entertainment was great. Just make a face lift to the plane, everything else is good. Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel. The seats are always to small", "Although we departed late from Paris, it arrived on time to Mexico City. I get the federal government says they can't charge them for two seats but I should not have to share the seat I, Cheap Airline Ticketss Flight Finder makes booking your Airline Reservation flights easy. Would make the entire process go much smoother. ", "I paid extra for Economy Delight seats for me and my wife. Baggage: Click here (does not accept phone calls) Curbside check-in: No Ticketing: Cash is not accepted, Credit Card only. Free movies available for watching. Everyone kind of ran up. Just be prepared. The touch screen of the DVD player did not work well so it was a frustrating experience. It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags! The Federal Tort Claims Act governs the way your claim is processed and establishes your rights in regard to your claim. I talked to 5 different people to make sure my bag was put on the correct plane, even asked before boarding if it was on and they said yes.The food was horrible, I only ate it because I was starving. In flight when I asked cabin crew they said they didn't get any request. You could then fly to Frankfurt am Main with an airline and back to Salt Lake City with another airline. WiFi was not working. This was not the case, as the egg breakfast made me physically ill.", "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didnt have time to buy for nothing to eat but I was very surprised they didnt offer me anything on the plane and when I ask they I have buy it online and didnt have many choices anyway, I very disappointed with this fly. Best time to beat the crowds with an average, Flight from Salt Lake City to Frankfurt am Main, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. If it is damaged in transit, we will help you repair it under many circumstances. ", "Too many interruptions. ", "Flight delayed, connection missed, many gate changes", "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. Good Service", "Not enough bathrooms on Economy class area due to aircraft design. Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. ", "accommodating and friendly staff food and drinks were good -I had a layover that was boarding before we had reached the terminal and the staff let me know and guided me about how to get to the other flight and let the other flight crew know so I wouldn't lose my flight. ", "Crew was great, very generous with snacks and beverages, and prior to boarding we were able to switch flights and seats without problem. The flight attendants were pleasant. ", "Economy Comfort, excellent in-flight entertainment (Movies)", "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)", "I am very short (50) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight. KLM is also a great choice for the route, with an average price of $1,133 and an overall rating of 7.8. The food was good too. Nor will they move you to another flight even wen requested", "The speed of boarding, then the frequency of service. Food on Lufthansa is bad. Absolutely no customer service. On time performance", "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. Was nice to have the built in screen for entertainment. Code: DL Main: (800) 221-1212 Baggage: (800) 325-8224 . Learn aboutTSA recognized locks andhow they can reduce the likelihood ofdamage to a lock orbagif a physical inspection is required. Confort: no leg space at all. The seats were very comfortable and the staff very helpful. ", "Much more civilised for the same cost (or less) as the budget carriers. ", "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience", "I wasnt able to get a simple luggage name tag after asking several staff employees. ", "Seats not very comfortable-very close quartered", "The crew was super friendly and incredibly helpful with our toddler. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Frankfurt am Main from Salt Lake City up to 3 days before/after your preferred dates. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. Delta Airlines Phone Number. Boarding times were later than expected and left late but didn't arrive lat. Completely unacceptable", "Flight was delayed, for unkown reasons. We never were able to get to Frankfurt to see our family there and had to book train tickets to Paris to meet our hotel reservation there two days later. They served two meals and two snacks. Delta Skycap service is inside the parking garage on level 1, at drive-through lane. ", "And i got it 2 days later. I will sue them, I had an under age waiting for me in Cancun and a pet with me!. The flight smooth. ", "No communication, nor will they tell you why it's late . Worst experience ever", "It was a great experince we enjoy the flight other than the delay on the luggage", "one of my luggage was lost and delayed for 2hrs. Landed safely and on time. We'd paid for business class all the way, but only got it on the interseas portions of our flights. ", "Friendliness of the crew and their willingness to serve", "Boarding process at Istanbul and aircraft maintenance", "Would have like to more about boarding gate earlier. Lol. ", "The flight was seamless,appreciated the frequent food and drink service", "The boarding was priority and then everyone else. ", "Getting to LHR early for. It was really unacceptable. ", "Flight itself was very smooth, especially the landing. Would not fly again. Overall they get a 10 from me! ", "Very small cramped seats in business class. Staff ar boarding gate was nice. I didn't make it. Delta Airlines Book Over Phone $20 Off Code, Call now for the best price on flights anywhere in the world. ", "Seats were comfortable but crowded. If you are unable to reach a local station agent at the listed number above, please contact our system-wide Baggage Support office for general assistance at 1-877-815-8253, open daily between 6:00 am - 10:00 pm (PT). When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. ", "The service on board was good. Delta Air Lines Airlines Airline Ticket Agencies (801) 487-4176 1992 S Texas St Salt Lake City, UT 84108 3. ", "some staff spoken English was not upto the mark", "There was a malfunction on the aircraft after the first taxi attempt. ", "My video player did not work properly for the whole 11.5hrs of flight from Munich to LA. Please allow for extra time. Additionally, the touchscreen was very difficult to navigate, as it jumped between non-responsive and too sensitive throughout the flight. Dr. W. Hartwig", "We had nothing to complain about and much to be happy about. Delta Airlines lost baggage: 800-325-8224 United Airlines lost baggage: 1-800-335-2247 Southwest Airlines lost baggage: 1-888-202-1024 Air Canada lost baggage: 1 888 689-2247 Alaska airlines lost baggage: 1-877-815-8253 Frontier Airlines lost baggage: (801) 401-9000 I did the upgrade and it was so comfortable good food. ", "Got to Amsterdam on time and everything was great including the staff", "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great. Sign up with Facebook or Sign up with email 7 Tips and reviews ", "Comfort, food, service - all were superb. ", "Nice plane, comfortable accommodations, great crew. If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: If you have already submitted a mishandled baggage claim, you can use this form to upload any additional supporting documentation. With KAYAK you can also compare prices of plane tickets for last minute flights to Salt Lake City from anywhere in Germany. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The gate was changed in Amsterdam 3 times! ", "Cramped! The flight itself was fine. United States Government Federal Aviation Administration. I have no idea whether this is characteristic of Orthodox Jewish family life, or just a completely inconsiderate family. We were forced to clear security again, even though just transferring and, after running to our gate, found the connection had left and the gate was abandoned with no one to tell us where to go or what to do. ", "The bag drop at LHR T5 was bad. Overall, great flight. Not that old. ", "They closed the shades immediately when we took off. Alaska Arizona We booked the flight originally based on the shorter layover of an hour and a half. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. Youll find all the information you need to plan your trip and track, From Business: We also service other areas in the world for jet charter services and private jets like: Trenton New Jersey Helsinki Finland Oakland Lansing Pensacola Ho Chi. ", "Having to pay for internet if you want to use it. It was a bad situation, handled in a way that caused confusion, fear and unhealthy situations of standing for long periods and I will not be doing business with British Airways in future. No entertainment but to be expected on such a short flight. ", "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. Based on this experience, I eont be inclined to use this airline again for future trip planning. ", "No entertainment or usb plugsto charge. ", "I had to wait for bus to get the continue flight. ", "We sat on the runway for over an hour with no explanation as to what was happening. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) ", "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did.