Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. Hardsuitcases.us. Please see below for more information. And when you open the bag up, youll find a roomy main compartment with two inner pockets for organization and compression straps to keep your belongings in place. Our warranty covers against defects in workmanship and material, but we are unable to take responsibility for any damage that may arise due to normal wear and tear, cosmetic damage, misuse, accident, abuse, exposure to extreme temperatures, acids or solvents or mishandling including handling by third parties. Text. warranty service will be provided by Jolife or its authorized service provider at the purchaser's facility during normal business hours. A lot of their customers are repeat buyers. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your information First Name Last Name Email Address PhoneOptional Street Address Apt / SteOptional Zip Code City State Submit Your Registration 0000002956 00000 n The surcharge (deposit) will be fully credited within 24 months, when goods are returned in the original packaging and comply with the Core Acceptance Criteria. What are you waiting for? By clicking "accept", you consent to our use of cookies as described in our Privacy Policy. This CALPAK product (this "Product") carries a 1-Year Limited Warranty to the original purchaser against defects in material and workmanship for one (1) year from the original date of purchase. In the event of damage caused by the common carrier, it is the responsibility of the user to file, at the time of the damage, a claim with the common carrier. 0000018467 00000 n Warranty Registration Products are loading. Lucas 22" Wheeled Carry-On Domed Duffel. **Time frame of warranty may differ from country to country please check your warranty hangtag which accompanied your product at purchase to confirm the length of warranty or check the details below. Please keep in mind that each airline has its own rules and regulations in processing a baggage damage claim. Replacement products will be covered by the warranty equal to the length of time remaining on the warranty of your original purchase. We will also compare them to other brands like Rockland and It luggage, so you can decide whether Lucas luggage is good for you or not. It is next to impossible. Ideally, youd want to get nylon for fabric bags and polycarbonate for hardside ones because theyll be much more durable. Esta garanta le da derechos especficos y puede tener otros derechos que varan de un estado a otro. I did not consider my problem to be a "return" but a claim against my warranty. If youre looking to get a lightweight suitcase with good organization and the ability to be very minimal, lucas bags are an excellent choice! And if youre checking your bags, generally, you want to purchase something durable because the baggage handlers can get rough. Follow the prompts and get to the luggage person (I pressed 1-4-1). Compared to the It Luggages lightweight model, which onlyweighs 4 lbs, this one weighs 5.8 lbs. Take advantage of our global warranty in over 100 countries! You can buy them as a three-piece set or individually. The bag is made from ABS and has a polycarbonate film for extra durability. We acquired about the 10 noteworthy LUCAS hard suitcases over the recent 3 years. Allowing for reasonable wear and tear, should any defect in workmanship become apparent during the warranty period, we will endeavour to repair, provide new parts, or replace your luggage. Should the luggage suffer damage during that time period, please contact the responsible party immediately. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This means that, while their offices are located in the U.S., everything is made in China, Vietnam, or Taiwan. Spend $125.00 more and get free shipping . Just like the majority of luggage brands, the warranty covers only the manufacturing and workmanship defects. Lucas priced their luggage really cheaply, and everyone can get a piece with a reasonable price. Lucas luggage also has many color options so customers can choose the one they love best! Cores returned to Lucas, which are not corresponding to items bought from Lucas, will be kept registered for 5 years. Click here to start. LondonFog.com under Contact lists 212-597-4750. Shipment of replacement bags or parts can be made to U.S. and Canadian addresses only (no PO or APO addresses). Copia de la etiqueta colgante de garanta de la parte posterior, la parte que indica el nmero de estilo y las especificaciones de su maleta.4. WARRANTY REGISTRATION. And if youll be using this bag frequently, eventually, it will break. Expandable. Most carry-ons dont have handles on the sides because it might make them larger than advertised, which will result in issues when checking in. Its really affordable, which is why you wont be too disappointed when something breaks. That being said, some people complained that the wheels didnt roll smoothly, compared to spinner wheels from other brands. Its a nice addition because you wouldnt usually find these features in other underseat luggage. I'm not satisfied! As an Amazon Associate, we earn from qualifying purchases. E: customerservice@24-7int.com. It looks like theyve put quite a bit of effort into the design compared to the rest of the aspects, though. . Price and other details may vary based on product size and color. To register your product warranty, please fill out the following information. Lucas is no different. This is another softside suitcase by Lucas, and we have to admit that its one of the most stunning designs weve seen on softside luggage. I'm stuck with them. 5-6 Digit Number (Product Code-in red rectangle) . %PDF-1.4 % Status: Answered. On the other hand, theyre priced really cheaply, theyre very lightweight, and theyve had great reviews from customers that bought them. Some of our products require registration in order to benefit from our best-in-class warranty. Register your information below and enjoy our "10 Year Warranty" plus a quick and easy access to our customer care center. I trusted the TJMaxx brand, not the Lucas brand. Theyve also got a few options for the business class, which look sleek and professional. For any warranty request please send an e-mail to info@inusaluggage.com to obtain information and/or a return authorization number. Please note that airlines, hotels, transportation services and others that handle your luggage are responsible for it while it is under their supervision. Should the The store managers recommendation was for me to file a claim against the airline. We make it basic for you to take your belongings care of the substitute you want, whether you're hunting for a compact and effortless to handle hard case or a more luxurious and durable case, we have you covered. Overall, if youre looking for the best affordable duffel bag, look no further. Por supuesto, cada aerolnea/transportista tiene distintos procedimientos a seguir, de manera que lo instamos a inspeccionar siempre su equipaje apenas lo recupera de la cinta de reclamo de equipaje de la aerolnea/transportista.Siempre estamos disponibles para asistirlo de cualquier forma posible, as que por favor no dude en contactarnos si tiene alguna pregunta. As a TJ Maxx employee - a customer service coordinator, to be exact - I can assure you that the manager was correct in refusing your return. We never compromise on quality. Apart from that, the bag features a retractable handle and four spinner wheels, as well as two pockets on the front for easy access to documents. Their suitcases are more affordable than some of their competitors, which are known for making lightweight suitcases. Hint: Start typing the first line of your address. Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Black), Designer Luggage Collection - Expandable 28 Inch Softside Bag - Durable Large Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Ultra Lightweight Carry On - Softside 20 Inch Expandable Luggage - Small Rolling Bag Fits Most Airline Compartments - Durable 8-Spinner Wheels Suitcase (Black), Designer Luggage Collection - Expandable 24 Inch Softside Bag - Durable Mid-sized Ultra Lightweight Checked Suitcase with 8-Rolling Spinner Wheels (Black), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (Paisley Peacock), Treadlight 20 Inch Carry On Luggage Collection -Expandable Scratch Resistant (ABS + PC) Hardside Suitcase- Lightweight Durable Checked Bag With 4-Rolling Spinner Wheels (20in, Tread Burgundy), Designer Luggage Carry On Collection - Expandable 20 Inch Suitcase - Durable Small Ultra Lightweight Bag with 4-Rolling Spinner Wheels (Diva), Designer Luggage - Expandable 28 Inch Softside Bag with Pattern- Durable Large Ultra Lightweight Checked Suitcase with 4-Rolling Spinner Wheels (Diva), Designer Luggage Collection - 3 Piece Softside Expandable Ultra Lightweight Spinner Suitcase Set - Travel Set includes 20 Inch Carry On, 24 Inch & 28 Inch Checked Suitcases (Diva), Designer Carry On Luggage Collection - Lightweight Pattern 22 Inch Duffel Bag- Weekender Overnight Business Travel Suitcase with 2- Rolling Spinner Wheels (SEA FORM) (FLORAL CREAM), Luggage 3 Piece Set Suitcase Spinner Hardshell Lightweight TSA Lock 4 Piece Set, Sion Softside Expandable Roller Luggage, Black, Checked-Medium 25-Inch. Warranty against Defects Depending on the product, DELSEY offers a Worldwide Limited 2, 5 or 10 Year Warranty, or a Lifetime Warranty (Warranty Period) against defects in material and workmanship . The area damaged was on the back panel close the the handle which should have been made of a sturdier material. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. 0000004704 00000 n Airline damage, transportation damage, accidents, and regular use arent covered. However, there are also cases that have for decades. The complaint has been investigated and resolved to the customers satisfaction. Later down in the full review, well go into more detail on each category and explain why they gained that specific score. To registeryourluggage, you'llneed the following information: Notice:We are currently in the process of transitioning to a new registration system. 0000002922 00000 n To be frank, Lucas' warranty is one of the shadiest ones we've seen. Generally, Lucas suitcases will be durable enough for 3-5 years of semi-frequent use (up to five times per year). It is top-quality for people who appreciate the product because it grants an expandable suitcase with spinners wheels, the Lucas hard cases are top-of-the-heap solution for your next journey. Out of all the companies we researched, Lucas has one of . Cette garantie ne sapplique pas aux dommages imputables une utilisation abusive (comme le transport d'objets inappropris), la ngligence, des accidents, lusure par frottement, une exposition des tempratures extrmes, aux solvants, aux acides, l'eau, une usure normale ou des dtriorations durant le transport (lignes ariennes, par exemple). I went on the trip as planned but the Lucas Luggage developed a rip and interior protrusion midway through the trip. Damage from regular use, accidents, and airline damage won't be covered. $299 $ 49. Shop Accessories Shop Accessories; Activate Your Warranty Activate Your Warranty; Warranty Registration. I understand it was damaged AFTER the purchase, however spending over $100.00 on a piece of luggage I would expect more. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. The luggage had a 5 year warranty when I bought it but when I took it back to the store I was told by the manager that TJMaxx did not accept returns after 30 days and that they did not honor manufacturers warranties. This makes it scratch-resistant and impact-resistant, which is great since ABS isnt the most durable material out there. And that is how you test them in the storeempty. 0000008719 00000 n Take, for example, their hardside 20-inch carry-on, which is available in 18 different variations. So essentially, the expandable feature is useful only if youre willing to hold your bag by the handle to avoid tipping. This doesnt mean that itll last you for decades, but it should last pretty long. Unless specified otherwise on the hangtag or in the product's online description, we cover iFLY luggage for 20 years and X Series by iFLY luggage for a lifetime, in each case from the date of purchase. Lucas Designer Luggage Collection Durable Softside Expandable Suitcase Black New $125.00 $104.55 shipping or Best Offer Lucas 2 Pc Expandable Spinner Stackable Colorful Luggage 28" & 20" $139.99 $39.99 shipping or Best Offer SPONSORED Lucas - Lightweight Pattern 22"Duffel Bag - Short Travel Suitcase with 2 Rollers $59.99 to $69.99 Was: $109.99 Find which LUCAS hard suitcases is best for you. You need a copy of the receipt or invoice. Register - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. xbbbd`b`` l Even though they do not put some extra effort to come up with some innovative designs, their designs and styles are quite interesting, theyve got some chic suitcases. iFLY. Lord, are people this thick? The top handle on the Lucas 16-inch Underseater isnt properly stitched and may fall off when carrying too much weight. 0000005561 00000 n The main body of thesoft sided bags are made from high quality and safe polyester fabric. Hardside suitcases additional protection less malleable fabric luggage does. CALPAK products carry either a 1-year, 2-year, or 5-year limited warranty, as stated on the individual products. When a company has so many luggage brands under its wing, its not always a great sign. In cities, where we do not have our office or vendors, the customer shall courier the bag for any service required to our facility at their own cost. NEW YORK, NY 10016. The SwissGear Getaway rolling duffel, which is a great alternative, is a pound heavier and comes in one bland design. BUY NOW. Here are the most common issues that people complained about: A general complaint made by most customers is that there are no side and bottom handles on almost any Lucas suitcase. This isnt too advanced, but its what you should expect at these price points. Street Address. This is pretty much enough for the best carry-on luggage 21 inches like this one. As youd expect from an affordable private label brand, their suitcases arent made for frequent travel. Known in the industry for introducing "the original light weight expandable" luggage, Lucas has stayed true to its motto by consistently introducing different collection of durable, but always light weight luggage. trailer Hull. Judging from everything weve seen, it looks like theyre a private label company. All warranty claimsmust besupported by the Warranty hangtag and be accompanied byproof of purchasesuch as a till receipt, invoice, or digital order confirmation, without which, claims will not be valid. I went back to TJMaxx to get a refund for something that was in my possession for about 24 hrs. If it luggage determines that your claim is valid within the terms of our warranty, we will repair, provide new parts, or replace your luggage. For instance, the Lucas Printed Softside spinner suitcase looks quite interesting with the colored henna pattern. Aside from a few rare cases, we didnt notice any issues with faulty wheels for any of Lucas bags. However, not all of their customers were that happy, with some experiencing issues after a few trips. If TJ Maxx is not going to honor warranties then they should not be affixed to items. SE-223 70 LUND Company web-site LUCAS web-site SWEDEN www.jolife.com 900 003-00 RevA www.lucas-cpr.com LIMITED WARRANTY . The only differences are that this one is slightly heavier and more durable. Hardside Luggage Set, Created for Macy's $620.00 Sale $299.99 Veuillez conserver une copie de votre reu dachat car il sera ncessaire pour le lancement dune demande dindemnisation. Warranty for Lucas Luggage. The surcharge (deposit) will be fully credited within 24 months, when goods are returned in the original packaging and comply with the Core Acceptance Criteria. SwissTech warrants to the original purchaser that this product is free from defects in material and workmanship for 15 years from the original date of purchase. 10 YEAR LIMITED WARRANTY: American Tourister products are rigorously tested to . Sometimes their bags are slightly heavier than advertised. www.cleverjourney.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.

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